Royal mail parcel problem
So last tuesday I sold an sr grill badge on ebay .
I sent it off on thursday morning 2nd class signed for
But yesterday I get a message off the buyer saying he hadnt received it . I checked with the tracking number and sent him both the recipt picture and the tracking number .
Which states it had been delivered on the 3rd of feb .
I have also called royal mail main office who can see its been delivered but dont know who to nor did they get a signiture. Royal mail are saying to wait 72 hrs for them to investigate it . However if he doesnt receive it soon im no doubt going to have to refund the money for it and take a claim up with royal mail . Were do I stand this is the first time I have ever had a parcel go "missing" . And dont want to be getting bad feedback on ebay at the same time if the guy has legit not received it id also like him to get his money back.:thumb: