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View Full Version : Ford Dealerships. Avoid!!!!!!



Lee
11-01-08, 07:43 PM
Many of you know what I think about ford dealers. Ive had my van for two years, and in that time ive had nothing but crap from them from day 1. Ive had numerous run ins with them, including the following..

First i was charged for my first service because there was no record on the system of my van having free services. Yeah right, NO one buys a van without free servicing of some kind. Took over a week to get my money back, with NO apology.

Secondly, the bonnet release story which ive ranted about before. Cutting a long story short, They confirmed it needed a new lock and barrel, then booked it in to be done. Van went in the week after at 8am. I get a call at 4.30 telling me i need a new lock and barrel!! Fecking Useless!!

Anyway, the latest saga involved the van breaking down just after new year, basically it just died coming back into yate (thank god, as Dar and Monty were at hand to rescue me, Thanks Hun). Towed it to the local ford dealership in Chipping Sodbury (after confirming that Bristol and Newbury ford dealerships were less than a waste of space from previous form) over a week ago. I phone up to see what was happening on Tuesday this week, and im told its the fuel pump,and they just need to confirm the warranty with Ford themselves.

Then today I get a call telling me it cant be done under warranty because the van has gone over service inteval by 5k. Apparently, even if it goes over interval by 1.5k, the warranty is voided until the van is serviced! 1500 miles FFS! I can do that in a week! Im self employed, and cant just turn work away because i need the van serviced!

So its taken them over a week to diagnose the fault, and then try to find an excuse not to do it. I wouldnt mind so much if they told me a week ago! Fecking utterly useless cnuts!

?1200 they wanted to change the pump! I could buy two Novas for that!!!!

The guy was apologetic at the end of the call. I just said 'Not to worry pal, its not your fault, its mine. I bought a ford, and I wont be making that mistake again.' I meant it as well.


So tomorrow im going to have the pump out and try to find a cheap copy or a used one. Looks like ill be servicing it myself from now on. I dont give a sh1t the book won't get stamped, im never going back to a ford dealership!

John
11-01-08, 07:52 PM
Bad luck cheif, the dealer network really lets ford down, They're only as good as the staff who work for them. try complaining to ford customer care? Threathen media/you tube complaints lol

Lee
11-01-08, 07:55 PM
I really cant be bothered John lol, its all hassle i dont need, ive had enough of them up to the back teeth, to the point where if i actually sat down to write a letter i would struggle to keep it polite.

Stoo
11-01-08, 08:33 PM
absolute farce

insurance/MOT/warrantys

not worth the paper theyre written on nowadyas!

never rains it pours eh lee!

they say it comes in 3s too

first the points
now this
whats next??

Lee
11-01-08, 08:34 PM
Probably death.

Stoo
11-01-08, 08:34 PM
noooo, my tv still needs affixing!! lol

paddy138
11-01-08, 08:37 PM
you should get a sprinter or a transporter for your next van, fords are useless,

John
11-01-08, 08:39 PM
certainly DO NOT GET A VAUXHALL VAN UNDER ANY CIRCUMSTANCES.

Lee
11-01-08, 08:40 PM
Noo, dont get me wrong, I love my Transit to bits! 10 times more comfy than a sprinter! I can drive to scotland in it and get out feeling fresh the other end. My Sprinter used to rape my ass before I got to the M6!!!

I just hate the dealers with a passion!

paddy138
11-01-08, 08:55 PM
does stuart drive a sprinter then, lol dont buy a vauhall van, basically because there a renault, and the gearboxs are all made of chocolate,

Mike
11-01-08, 09:00 PM
certainly DO NOT GET A VAUXHALL VAN UNDER ANY CIRCUMSTANCES.

:thumb: spend ?23k on a Merc Vito 114CDi :D lovely van :D or the top of the range ?32k VW Treadline :D

wilson_sri
11-01-08, 09:01 PM
I work for ford, and got to agree service is ****e. There supposidly revamping the whole thing, we have had bosses coming round asking us questions and asking customers questions. Hopefully things will get better!

Stoo
11-01-08, 09:01 PM
big money vans nowadays

Lee
11-01-08, 09:03 PM
I work for ford, and got to agree service is ****e. There supposidly revamping the whole thing, we have had bosses coming round asking us questions and asking customers questions. Hopefully things will get better!

LMFAO. Ill give you my address, get them to send me a questionaire lol


Anyhoo. Fuel pump.

?1200 fitted by the wnakers at ford

Found a company who recons them. ?499 + VAT

Found one on ebay. ?100 lol

Kiss my ass ford

Mike
11-01-08, 09:07 PM
Found one on ebay. ?100 lol

Kiss my ass ford

Result :D :thumb:

Stoo
11-01-08, 09:08 PM
fix
or
repair
daily

found
on
roadside
dead

Dar
11-01-08, 10:54 PM
Ford = pile of toss!! Should have bought Frenchlol

Ash
11-01-08, 11:15 PM
Im currently working at a van rental company. I've currently fallen out with:

Ford*
Renualt*
VW*
Mercedes*
and Ford again*

The local ford dealer is shocking, i've picked up vans that are meant to be ready which have and never had the work done. Plus there attitude stinks, the desk staff 'try' and look down on you. Bridgwater Ford on the other hand are nothing but helpful, great service.

Just some notes on other vans:

Transporter T5's - eat gearbox's, flywheels and clutchs. PAS is also quite dodgy.

Vito's - I think are horrible to drive, plus it seems like it's just a car with a big box on the chassis instead.

Crafters - Have an incredibly stupid filter that if you don't run the engine between 2500rpm and 3500rpm which is about 50mph or something then the filter clogs up which with cost you ?1200. Great if your a delivery driver in the city.

New sprinter - looks as bad as the crafter, but cheaper and a fook load better. Better engine, drive, etc.

Only driven one Vauxhall van - was impressed, quite quick

Citreon Relay - Good van, cheap and 170bhp :D

EDIT: Forgot to meation Im a transit man at heart, nice simple van it just works, get in and drive. Job done

* I think this is a Yeovil thing, rather than the dealer

Lee
11-01-08, 11:17 PM
Glad to see Ford are consistent if nothing else.

And that reminds me to clear the filter out as well, cheers Ash :)

chris gsi
11-01-08, 11:33 PM
not nice to hear mate just make sure the fuel pump is not coded as some peugeot ones were as for vauxhall vans there not that bad keeps me in a job anyway lol

CP
11-01-08, 11:40 PM
I've come to the same conclusion with my Tranny 125t350. I thought (and I might say against my better judgement) it would be a good idea to have mine serviced by professionals at the local F*@d dealership.

First it smokes like a bitch esp when cold and its unburnt diesel smoke plus at full chat up a hill on the motorway the temp gauge shoots up in seconds and drops away the same if you back off a little. Having used and maintained diesels all my life in tractors etc this was pointing to 1 thing. So asked to have injectors tested/changed (van was >150,000 miles) cos they are probably worn only to be told at the end of having it in all day for "tests" that the diagnostics showed no fault with injection (really? I wonder why on an 02 plate van?) and instead it had to stay in for 2 more days to have ?'00's worth of induction piping replaced cos there appeared to be an air leak in it. Guess what? made no fooking difference and it still smokes. Apparently the modern way to sort the injectors isn't to take 1 out and take to an injection specialist to test like I've done all my life:tard: . In the meantime it needed a new clutch so they had it back in and changed that costing ?'00's more and when I came to drive it away still complaining about the injectors situation which they point blank refused to do, the slave cylinder was all cacked up and making a horrible noise despite having being "road tested":roll:
To cap it all they MOT'd it and charged me an arm and a leg to replace a "faulty" number plate. A little later the number plate light trims all fell away to reveal where some grease monkey had fiddled with them and fooked all the plastic retaining clips.:mad:

Needless to say they were a little suprised when I said I wouldn't be returning and no thanks I didn't want to send the van in to be "fixed" again cos they were and I quote " a pile of ****"

I like the van - as Lee says they are good to drive but the rest of it is hard work plus the model we have goes thru front wheel bearings like twice a year!
I'm gonna change to a new one soon and for me its a toss up between the sprinter and the tranny - prefer the sprinter but the tranny is a quite a bit cheaper:confused:

Ash
12-01-08, 12:02 AM
I swear the road test is done by someone blind and deaf. We've had a caddy that had oil mixing with water, so the head gasket was changed, and again, and again, and one more time. The vehicle was road tested and considered 'fine'. 20 miles down the road the temp was off the clock and black smoke was pouring out the back. Next thing I would of thought would be to look at the head, but no it was pluged into a machine and told it needed a new engine, cooling system, intercooler, all the pipe work at a cost of over 6k!

CP - i've I was buying it would be between the sprinter and transit. Probably go for the transit due to price and servicing/parts price afterwards.

Lee
12-01-08, 12:03 AM
Blimey Charles, thats pretty much confirmed it for me anyway. Im not just being blinkered by my own anger, they really ARE a useless bunch of noobs!

Im actually beginning to worry they've mis diagnosed my problem now, but i have no choice bar lugging it back to newbury and plugging it into my mates machine (he's a PROPER mechanic and tests things after first diagnosis lol)

Ill confirm the part number with the guy on ebay and give it a punt.

Funny you should mention clutch as well, ill need one soon after my Static Caravan shunting antics from a while back. That will be fun!

GTE999
12-01-08, 12:13 AM
Hi mate

just read through this thread and your disappointment with ford. I can tell your well pi$$ed off with them but i really think its worth you taking half and hour or so to write a letter up and complain. From what your saying its totally unreasonable and giving my past experience with people like this, they dont like complaints being made. So to get to the point i would write a letter explaining that your self employed and need the van on a day to day basis and given the fact your a few k over the service interval they should be realistic and remember that the customer is always right (even if you are wrong) haha. Seriously for what might take a half hour it could save you money!!! Ive done it before and saved a fortune. JUST REMEMBER YOU SPENT THOUSANDS IN THE FIRST PLACE!!!!

Lee
12-01-08, 12:33 AM
Ive been in the car for a long time today and had plenty of time to think it over. Bottom line is, im completely screwed without my van, therefore im in a catch 22 situation.

I could write ford a letter and try to get it done on warranty, but i would imagine i'd be without the van for at least another fortnight. Thats just not an option! I did two jobs today in the nova, and both I had to abort because i needed extra parts which i keep in stock in the van. Its already cost me x amount from lost earnings, plus im going to kill Hayleys nova if i keep it up. I did 400 miles today lol, poor thing didnt know what hit it!!

Alternatively I sort it myself, and hopefully have it rolling again in a few days. If im honest, even if i did get the warranty back, i just dont want to give them my van again. Its on 80K now so id only be buying myself another 20K of warranty. Not worth the hassle!

Timmy
12-01-08, 12:36 AM
400 miles in a nova hows your neck ? LOL
did you save dosh on fual?

Lee
12-01-08, 01:04 AM
hell no, the lil 1.poo drinks like a fish on motorways lol.

Stuart
12-01-08, 07:37 AM
proper ghey!

The new french/italian efforts are worth a sniff if anything. They have a slightly lower power output than the Tranny (same engine though), and you get to justifiably rant about frenchies more lol.


The sprinter is a nice van, but my god is the engine noisy with its horrid pilot injection (or possibly lack of). It makes the Ford engine sound like a perfectly engineered petrol lump lol

Atleast with a "new" transit I can sort yer ECU woes out :D

Welsh Dan
12-01-08, 08:28 AM
Could you take it to an independant garage/truck and van garage to be serviced/repaired, and hire another transit whilst the work is being carried out?

Lee
12-01-08, 10:38 AM
Not when I can quite happily do the servicing myself lol.

When it comes to the timing belt/chain or other stuff i wouldnt want to even contemplate tackling, it'll go to my mechanic instead lol

dan16v
12-01-08, 01:28 PM
My dad used to always own Fords, never had a problem with our local dealerships, now i have the cosworth ive been back and forward to get stupid obscure parts and they could not have been more helpfull!, spose it depends on the people running the joint.

CP
17-01-08, 10:38 PM
Sorry back on the subject of vans (vanload.comlol )

Me and the lads have tired of getting wet virtually everyday for the last fortnight so we are heading out to try some new vans tomoz.

We are trying:

1. LDV - if its good enough for postman Pat......;)
2. Iveco - there is a rumour that you need an HGV to drive one of these babies.
3. F*^d Tranny
4. Merc Sprinter - next week.

Our priorities are:
1. Space esp headroom cos we have awkward large shaped gates to carry
2. Rear wheel drive cos we tow a trailer with a tonne or so of ballast in it regularly
3. Decent power - see above
4. Reliabilty

Therefore we are looking at 3.5Tonnes Hi-roof, LWB and about 120ish ps.

Stuart
17-01-08, 10:42 PM
Charles, AVOID LDV's They have little to no warranty on them now as Ford have been nice and kind in not supplying ECU's for warranty failures anymore :(

145ps tranny ;) you know its smart lol.
Or be patient and go for the 5cylinder Tranny due out in 4-6 months :D that lights the rear wheels in 3rd on a crappy map.

Ash
17-01-08, 10:44 PM
not considered a Relay? Cheap, but you'll suffer on re-sale. Transit you could sale any day of the week...

maxlee
18-01-08, 01:43 AM
old tranisits aare fr winners new ones have gone to hitec and cost way to much money

ford dealer ships arre useless tho never got the parts you need and say they can get them when you go back in it turns you they cant lol

my trransit has never let me down looks a reck but keeps going :D

Jack
18-01-08, 08:20 AM
aare ... arre ... trransit
Are you a pirate? lol

craig green
18-01-08, 09:51 AM
Talking of FORD, a girl in my office had her Fiesta go into Bridgwater FORD (ASH) for the tracking to be looked at yesterday. They had it at 8:30 & phoned up for her to collect it at 16:20. All day to do the tracking FFS!

Stay away from a FORD Lee, or atleast source a new one from one of these online discount places & vow never to let it near a FORD dealer again.

Jack
18-01-08, 10:56 AM
^ Thats probably so they could charge her for a good few hours labour. Most dealerships are the same though, Toyota once charged me ?100 just to change the oil in the celica!

mikey14sr
18-01-08, 11:15 AM
Vito's are a strange beast to get used to, I hired one for billing last year. 1st gear is way too low, and they seem to rev a bit high in 6th on the motorway. Used just as much fuel getting to and from billing (without using the van at all while I was there), as I did in a T280 for PVS (doing a number of trips around the fields over the weekend). Was pleasantly surprised with how much we could fit in the vito though, seemed easier to load more compactly than the transit (probably helped by the storage area that extends under the front seats).

Lee
18-01-08, 03:31 PM
Agreed on the Vito, my business partner has one, and its never been in 1st when ive driven it. Itll pull away in second with no throttle lol

Craig, your damn right im never going near the cnuts again, ive discovered ill have to have the pump matched to the ECU when i fit it, and im going to try my best to find a privateer with the machine to do it!

Still no pump, the ebay special was a TDCi pump, which was a pain. Found another for 300 quid but im now skint as per usual, so i think the Nova is going to die soon (did another 300 miles in it today, and its started making funny noises lol)

Stuart
18-01-08, 04:02 PM
Lee, I picked up some diagnostics gear from talktomycar.co.uk the other day. Find out on yer transit forum if there is a way to match the pump with some simple OBD gear...

Lee
18-01-08, 04:07 PM
i would but do you really want to come all the way to bristol to do it for me? lol

Ash
18-01-08, 06:38 PM
Talking of FORD, a girl in my office had her Fiesta go into Bridgwater FORD (ASH) for the tracking to be looked at yesterday. They had it at 8:30 & phoned up for her to collect it at 16:20. All day to do the tracking FFS!

Stay away from a FORD Lee, or atleast source a new one from one of these online discount places & vow never to let it near a FORD dealer again.

Bridgwater ford are busy atm with the fiat take over thing, but I needed to book a van in today, Yeovil could do it a week wendesday or bridgwater this tuesday...

Very good vans, but aftersales is shocking. Also why would you take a car to a main dealer for tracking? ATS is like ?12.50 while you wait!

Lee
18-01-08, 06:42 PM
Bridgwater ford are busy atm with the fiat take over thing



Ah yes, the small car alliance thing. Im sure GM are glad to be shot of them lol. Im not sure who i feel sorry for most, Ford or Fiat.

The KA's being replaced by whatever this partnership produces, am I right?

HAHAHA

Ash
18-01-08, 06:44 PM
yea, new KA's on the same floor pan as a 500/panda iirc

New fiat's seem to be well built, but time will tell...

General Baxter
18-01-08, 06:46 PM
don't buy a convoy lol

we struggle to get to 60mph on the motorway

or 40mph with the 1.5ton trailer lol

Lee
18-01-08, 06:49 PM
yea, new KA's on the same floor pan as a 500/panda iirc

New fiat's seem to be well built, but time will tell...

Im sure i read somewhere that GM pulled out because if they didnt they would have had to actually buy a controlling stake in Fiat. I think they paid over a billion quid just so they didnt have to!

LMFAO

Stuart
18-01-08, 09:41 PM
Lee, I "could" post it to you, rather than me actualy coming to see you.... atleast my **** wouldnt be sore

Lee
18-01-08, 09:45 PM
Schweet, ill put a query on the ole trannie forum :)

Im trying not to use it too much, because most forums I spend too much time on I end up running lol

Stuart
18-01-08, 09:57 PM
do they do tranny track days?

Lee
18-01-08, 10:01 PM
Dont get me started, when I was under it struggling to get the pulley wheel off, i was looking at the springs wondering how much Coilsprings would want to make me a 60mm drop kit lol

Im sure some nice blocks would put it on its ass at the back as well. Then some big ass splitters, chrome side rails, some 18's, and then take it up to Rexy's for a weekend so he can sort out the dents and color code the bumpers.

I want to take full advantage of not giving a toss about the warranty anymore lol

Dan
18-01-08, 10:02 PM
do they do tranny track days?

i think he enquired about that, but got a 3 day ban as they took offense when he mentioned stockings and frilly knickers blended with high heels, apparently it was the high heels that caused it :thumb:

Stuart
18-01-08, 10:04 PM
drag racing in trannys? :D

C7LJN
18-01-08, 10:04 PM
If you really want to keep with the tranny but dont want to use the Ford dealers you can go to an Iveco dealer my mate buys all his new trannys there he aint had any trouble from them. Just a thought:roll: he has the big high top ones think its the 125

Lee
18-01-08, 10:06 PM
Its a thought, but it really isnt the easiest thing to shift about lol. Needs to be very close to where its sat, thats why Stu's machine would rock.

Mike
18-01-08, 10:07 PM
drag racing in trannys? :D

Ever seen the Ford Super Van? Cosworth F1 engined Transit :D 400bhp delivery van lol

http://www.nsva.co.uk/Track-Action-Supervan3-2.jpg

EDIT: Thats wrong, the above is 730bhp :D


Specs

Body: Composite over aluminium honeycomb chassis
Engine: Cosworth HB 3.5L 72 degree V8
Power: 730 BHP @ 13,500 RPM
Rev Limit: 13,800
Transmission: Benetton 6 speed, Quaife LSD, AP twin plate sintered metal clutch
Suspension: Independant all round with top and bottom wishbones, coil over shocks, front and rear anti-roll bars
Brakes: Brembo 11" Carbon discs and pads, Brembo 4 spot calipers
Wheels: OZ cast magnesium 13"x10" front 13"x12" rear
Weight: 890kg

Source > http://images.google.co.uk/imgres?imgurl=http://www.nsva.co.uk/Track-Action-Supervan3-2.jpg&imgrefurl=http://www.nsva.co.uk/ford_supervan_page.htm&h=286&w=495&sz=20&hl=en&start=6&tbnid=vRhxR7AJaDgVbM:&tbnh=75&tbnw=130&prev=/images%3Fq%3DFord%2BSuperVan%26gbv%3D2%26svnum%3D1 0%26hl%3Den

Lee
18-01-08, 10:09 PM
lol, its not actually a van, its a race car with a lifesize RC bodyshell lol.

Same as that Espace Renault made. Pretty much an F1 car with another said RC bodyshell lol

Mike
18-01-08, 10:11 PM
lol, its not actually a van, its a race car with a lifesize RC bodyshell lol.

Same as that Espace Renault made. Pretty much an F1 car with another said RC bodyshell lol

Damn you, smighting me oh mighty smighter! Youve just destroyed my illusion of postman pat now :(

C7LJN
18-01-08, 10:19 PM
Its a thought, but it really isnt the easiest thing to shift about lol. Needs to be very close to where its sat, thats why Stu's machine would rock.

I meant if you were looking into buying a new van. Sorry i should have made that clearer

Lee
18-01-08, 10:21 PM
Hell no, only had this 2 years and paid an arm and a leg for it! As i said, i love the van, I just hate ford lol

CP
18-01-08, 10:24 PM
Well trogged around Northampton for a good part of the day and :
(our wants - rear wheel drive, large back, hi roof, 3.5T, 120 ps, good backup)

1. LDV Maxxus. Good points- ok throughout -2.3 chrysler voyager engine and gearbox, well appointed cab, got loads of go as most have but not really big enough. Bad - now owned by Ruskies, current 5 year 100,000 mile warranty stops in March, not cheap and prices set to rise, no rear wheel drive variant at all in any of the range.

Overall for what we want 7/10 - probably get better and more for your money if you buy a similar renault or citroen. Watch this space

2. Ford. Good points - cabin is the best we tried, very car like, drove the best, great stereo, good fuel consumption, loads of options, back large enough and ok. Bad - still got the crappy front wheel bearing set-up that fails every 6 months and we checked with a fitter- they have **** loads of bearings on back order cos of the continuing problems. Warranty is a joke in terms of offering replacement vehicles (your van has to be in dock for more than 14 days before they will offer a courtesy vehicle in year 3 of the warranty period!!!!!!!:eek: )

Overall 7/10 taking into account the bearing problems. Methinks Ford are resting on their laurels and are still relying on the name. If they dont pull their socks up they'll lose out.

3. Iveco. Good points- massive space in the back, cabin much improved and now upto modern standards, heavy duty (ladder chassis), drives fine with massive mirrors, amazing steering lock. Bad- relatively low weight capacity on single rear wheel variants, size makes it a bit unwieldly, drives more like a small truck.

Overall 9/10 no apparent reliability problems, good dealer back-up incl. replacement vehicle service if you ask for it. Good roughty toughty large van competitively priced with enough refinement to compete with any of the others.

4. Fiat - had a look round and in but didn't drive cos no rear wheel drive. Was quite impressed - probably upto class standards with the likes of Peugeot, citroen etc. Pretty good cab

We haven't tried the sprinter yet. We are expecting it to be one of the best but we probably wont go for it cos its a lot more expensive and the waiting lists for what we want are anything upto a year!!!:confused:

So we will probably try the Iveco since you can buy them brand new off the internet from about ?15.5K

Mike
18-01-08, 10:26 PM
If your in the market for a new that feels more like driving a car, get a New style Merc Vito! Just dont be surprised when you realise they have 4 pedals lol

Lee
18-01-08, 10:27 PM
Interesting reading. Have to admit im kind of in love with the new sprinters, but I think id still end up in a transit for reasons youve stated.

One question. Why does it have to be RWD?

mowgli
18-01-08, 10:27 PM
lee, give a diesel injection place a ring. there is no way it costs ?500 for a recon.
I'm assuming you have changed the air & fuel filters. There is a big farm near where our yard is that has a leased (on a full service contract) 600hp claas combine harvester. the driver complained it was gutless & they sent out their top man who plugged in a laptop..... it had the pump changed, new sensors, pipes & a manifold. this dragged on for 18 months & they flew a bloke out from germany. he stuck on new fuel & air filters & it miraculously fixed it........remember, modern diesel is low quality crap, & most vehicles can't make it to the service interval.

Mike
18-01-08, 10:29 PM
One question. Why does it have to be RWD?

Better for towing trailers :thumb:

Lee
18-01-08, 10:30 PM
lee, give a diesel injection place a ring. there is no way it costs ?500 for a recon.
.

It is im afraid. Its no ordinary pump, it is timing chain driven, has a built in ecu, and distributes the diesel to each cylinder (so in essence, acts as the injectors). Its not just a 1 in 1 out pump lol.

http://www.pbasher.com/look-up/index.php?carMakeID=2

Lee
18-01-08, 10:31 PM
Better for towing trailers :thumb:

I towed a 6 birth static with mine, so that arguement doesnt stand up lol

Stuart
18-01-08, 10:33 PM
4. Fiat - had a look round and in but didn't drive cos no rear wheel drive. Was quite impressed - probably upto class standards with the likes of Peugeot, citroen etc. Pretty good cab




Thats because the Fiat/Pug/Citroen are the same van :)

lee02
18-01-08, 10:39 PM
agreed fords are bad i should know i work for em an aftersales is absoloubtly useless, i could get you a price of a pump if you want and most recon pumps dont need programming ones ive done have never needed programming.

C7LJN
18-01-08, 10:41 PM
Hell no, only had this 2 years and paid an arm and a leg for it! As i said, i love the van, I just hate ford lol

Oh right
Well if it is a common rail diesel whitch i think it would be with the age of the van the pump is just a plain old pump. No programing needed just bolt off and on i aint done a tranny one but working with vauxhall for 4 year there i changed **** loads on the vans and cars and only been with toyota for 4 month and changes 2 so far they just dont last running the pressure they do.

Oh and if i was you i would take 5 mins to phone Ford themselfs and explane your situation and i would bet my last pound that if you kick up fcuk you with at the least get a contribution to the bill i have seen vauxhall do some funny things. A zafira 2.2 petrol rubish engine types im sure you know chain slipped as they do bent all valves. Customer brings it in to be checked this was about a year ago and the car was a 51 plate so it was a couple of year out of warrenty customer wanted vauxhall to pay for it with no service history at all he nagged and nagged vx and they went from 25% contribution to 50% to 75% to 100% it got a brand new head and everything:wtf:

So come on its worth a try mate

Lee
18-01-08, 10:42 PM
agreed fords are bad i should know i work for em an aftersales is absoloubtly useless, i could get you a price of a pump if you want and most recon pumps dont need programming ones ive done have never needed programming.

A price would be useful. Its a VP30, part number 0470004004.

Are you sure they dont need matching, i was catgoricslly told it would do.

Ash
18-01-08, 10:43 PM
If your in the market for a new that feels more like driving a car, get a New style Merc Vito! Just dont be surprised when you realise they have 4 pedals lol

Makes handbrake turns a nightmare:roll:

The waiting list on the merc seems a little long, saying that our Transporters are already backed up till end of march:confused:

Lee
18-01-08, 10:44 PM
Oh right
Well if it is a common rail diesel whitch i think it would be with the age of the van the pump is just a plain old pump. No programing needed just bolt off and on i aint done a tranny one but working with vauxhall for 4 year there i changed **** loads on the vans and cars and only been with toyota for 4 month and changes 2 so far they just dont last running the pressure they do.

Oh and if i was you i would take 5 mins to phone Ford themselfs and explane your situation and i would bet my last pound that if you kick up fcuk you with at the least get a contribution to the bill i have seen vauxhall do some funny things. A zafira 2.2 petrol rubish engine types im sure you know chain slipped as they do bent all valves. Customer brings it in to be checked this was about a year ago and the car was a 51 plate so it was a couple of year out of warrenty customer wanted vauxhall to pay for it with no service history at all he nagged and nagged vx and they went from 25% contribution to 50% to 75% to 100% it got a brand new head and everything:wtf:

So come on its worth a try mate

Its NOT commonrail. Therefore its NOT a plain old pump. This has been mentioned MANY times on this thread.

And as ive stated, i dont care if they paid the full amount, im not going near the monkeys ever again :thumb:

lee02
18-01-08, 11:01 PM
no mate new pumps need programming ive never had to programme a recon ill get you a price tomorrow morning and let you know i could do with the registration number aswel mate it makes it much easier

Lee
18-01-08, 11:06 PM
no mate new pumps need programming ive never had to programme a recon ill get you a price tomorrow morning and let you know

Find out about the programming too. Remember, its a TDDi pump with its own little ecu, not a commonrail TDCi pump :thumb: cheers Pal

staggy_gsi
18-01-08, 11:06 PM
Are you sure they dont need matching, i was catgoricslly told it would do.

no they dont need programming lee. when youve fitted it, turn the ignition on and leave it for 30 secs. before you try and start it, make sure the immobiliser light has gone out. if its flashing then you will need to program it, but thats only happened to me once.....

Lee
18-01-08, 11:12 PM
Thats good news :)

Stuart
18-01-08, 11:18 PM
the new style TDCI pumps dont need programming themselves... the ECU needs to relearn the SCV current requirements thats all. That can be triggered with some easy ODB mincing

Lee
18-01-08, 11:19 PM
the new style TDCI pumps dont need programming themselves... the ECU needs to relearn the SCV current requirements thats all. That can be triggered with some easy ODB mincing

Why oh WHY do you CONSTANTLY insist on rubbing my nose in all this TDCi goodness :cry: :cry: :cry: :cry:

mowgli
18-01-08, 11:22 PM
It is im afraid. Its no ordinary pump, it is timing chain driven, has a built in ecu, and distributes the diesel to each cylinder (so in essence, acts as the injectors). Its not just a 1 in 1 out pump lol.

http://www.pbasher.com/look-up/index.php?carMakeID=2

I've been mucking around with big diesels for 20 years, I know what a rotary diesel injection pump is. We have sent 6 pot truck, digger & tractor pumps in for service & they have never got anywhere near that price including the injectors. I mean you should send yours in for service, have you ever heard of the saying 'better the devil you know'

http://www.raynerdiesel.co.uk Newbury's bosch diesel place

or

ueds@carterton.fsbusiness.co.uk universal electrodiesel at carterton. I worked for their sister company back in the nineties. give them a ring, they usually collect.

Stuart
18-01-08, 11:22 PM
because its fun.... oh and I could supply you with a gratis remap :p

Welsh Dan
18-01-08, 11:33 PM
XE the thing ;) ?

womble sri
19-01-08, 09:40 AM
blue oval ****s. one of our company mondeos went in for a service and they turned it away beacuase they couldnt get the bonnet open. so the person who had taken it down there did it for them!!!

CP
19-01-08, 04:09 PM
One question. Why does it have to be RWD?

Its towing related - we carry upto a couple of tonnes in the trailer & with my farming experience I know that when it comes to traction when manoeuvring heavy trailers about up narrow muddy drives as we quite often are, you cant beat rear wheel drive. Plus also on the same theme using engine braking to keep control of a heavy trailer is best done through RWD - it is better & safer overall in difficult conditions.

Lee
19-01-08, 06:33 PM
Hairy muff :)

nathan.
19-01-08, 07:45 PM
That is poor from Ford.

I used to work as a tech for VW Commercial vehicles and service history didn't really make much difference to warranty.

I would phone customer care and complain

Lee
19-01-08, 10:18 PM
That is poor from Ford.

I used to work as a tech for VW Commercial vehicles and service history didn't really make much difference to warranty.

I would phone customer care and complain

I was going to. I spent a whole day in the car thinking about it, and i actually felt ill when i thought about giving it back to them. I just dont want to set foot in a ford dealers again, ever. I know its odd, and im not being stubborn, i just cant be assed with them any more. lol

mowgli
19-01-08, 10:22 PM
LEE have you thought about going to someone like LEX leasing (they are in marlow, a mate works there) next time, & just have a replacement one sorted out in the contract for when any servicing/repairs take place.

Lee
19-01-08, 10:32 PM
Its a good idea mowgli, i might consider that.

lee02
20-01-08, 12:00 AM
hi mate the pump will be around 500 for a remanufactured one, and teres a possibility that it will need programming but you can only tell if the immob light flashes when you switch the ignition on, there is a cheaper pump though but its repaired instead of remanufactured

sorry i couldnt be of any more help mate

staggy_gsi
20-01-08, 07:24 PM
around 500 seems a good price to me lee....