Lee
20-11-07, 10:49 PM
Some of you may know some or bits of the story of my flooding nightmare, but here it is in all its glory for you to be amazed at just how useless our housing association are!
During the nasty floods at the beginning of the year when my SR got totalled, the house had a minimal ingress of water, basically, it just saturated all the carpets, but didnt actually reach any sort of 'level'.
A week after the water level dropped, a 'man' (looked about 15) appeared from Soverign to inspect the 'damage' from the flooding. He kicked the bottom step, poked his head in the living room, wrote something on his clipboard (probably his letter to Santa) and left.
Alarm bells begin to ring
A week or so later we are told that due to damage caused to the house, we would need to be relocated while the floors, skirtingboard, plaster and kitchen units were replaced. OK, a bit of a pain in the ass, but hey, new stuff is good!
About the same time we were putting a claim into them for some new carpets, and lo and behold another letter appears from Soverign asking us to provide photographic evidence that the carpets were damaged! OK, so your making arrangements for us to be moved out of the house for major repairs due to flood damage, but you dont believe the fcucking carpets are shagged!
Alarm bells move up to def com 2
Next bit of faggorty from them appears in our new address. 'You will be moving to number 21, please make arrangements for your mail to be redirected to this address from this date blah blah' We spend the money on the redirect, make all the arrangements fro the phone to be changed over, and then about 4 days from the due date of moving... 'Sorry, your now going to 31, not 21'
We Asked wether we could have a days respite when all the work was finished to get into the house a day before we move back to lay carpets and generally get the house ready etc.. We were told that they are running a very tight schedule, and that we would probably have to move back in the day the works all finished so they can roll onto the next house. Ghey, but fair enough.
Two weeks after we departed had passed before any bastid set foot through the front door! I know, because I propped a matchbox just behind it!! 2 weeks and sod all's done!!! Tight schedule my pimply backside!!
Alarm bells causing minor ear damage
So, that brings us on to this week, where my Girlfriends mum called Soverign to find out how everything was going, and for any updates. Heres the cherry on the big curly poo....
NOTHING NEEDED DOING. THERE WAS NO DAMAGE WARRANTYING WHAT WAS PLANNED ANYWHERE, THE HOUSE WAS FINE. NIEP PROBLEMSKI, COSHER.
My question is this. How much did it cost to move us out (not just us by the way, pretty much the entire cul-de-sac!!!), put all our sh1t in storage, prepare the flats we were moved into, plus all the admin work (scrub that, I am guessing they saved money there by employing squirrels). Add to that the general pain in the assedness of having to move everything out of the god damn house, and then move it all back in again at some point!
Thats even BEFORE you take into consideration the poor beggars in other parts of Thatcham who were below us on the list of repairs who had up to 5 feet of bloody water! (yes, you hear me right, we were the first tier of repairs to be done before those who had floaters bouncing off their chests!)
Compare that to sending out a proper surveyer (who isnt just out of nappies) to do a proper damage assessment.
It aint rocket science.
And we dont even get our new kitchen.
What a complete buch of Skidmarks!
However, I will end on a lighter note, the guy who was co ordinating the move couldnt do enough for us. Its just a shame his talents are wasted in such an utterly useless organisation.
During the nasty floods at the beginning of the year when my SR got totalled, the house had a minimal ingress of water, basically, it just saturated all the carpets, but didnt actually reach any sort of 'level'.
A week after the water level dropped, a 'man' (looked about 15) appeared from Soverign to inspect the 'damage' from the flooding. He kicked the bottom step, poked his head in the living room, wrote something on his clipboard (probably his letter to Santa) and left.
Alarm bells begin to ring
A week or so later we are told that due to damage caused to the house, we would need to be relocated while the floors, skirtingboard, plaster and kitchen units were replaced. OK, a bit of a pain in the ass, but hey, new stuff is good!
About the same time we were putting a claim into them for some new carpets, and lo and behold another letter appears from Soverign asking us to provide photographic evidence that the carpets were damaged! OK, so your making arrangements for us to be moved out of the house for major repairs due to flood damage, but you dont believe the fcucking carpets are shagged!
Alarm bells move up to def com 2
Next bit of faggorty from them appears in our new address. 'You will be moving to number 21, please make arrangements for your mail to be redirected to this address from this date blah blah' We spend the money on the redirect, make all the arrangements fro the phone to be changed over, and then about 4 days from the due date of moving... 'Sorry, your now going to 31, not 21'
We Asked wether we could have a days respite when all the work was finished to get into the house a day before we move back to lay carpets and generally get the house ready etc.. We were told that they are running a very tight schedule, and that we would probably have to move back in the day the works all finished so they can roll onto the next house. Ghey, but fair enough.
Two weeks after we departed had passed before any bastid set foot through the front door! I know, because I propped a matchbox just behind it!! 2 weeks and sod all's done!!! Tight schedule my pimply backside!!
Alarm bells causing minor ear damage
So, that brings us on to this week, where my Girlfriends mum called Soverign to find out how everything was going, and for any updates. Heres the cherry on the big curly poo....
NOTHING NEEDED DOING. THERE WAS NO DAMAGE WARRANTYING WHAT WAS PLANNED ANYWHERE, THE HOUSE WAS FINE. NIEP PROBLEMSKI, COSHER.
My question is this. How much did it cost to move us out (not just us by the way, pretty much the entire cul-de-sac!!!), put all our sh1t in storage, prepare the flats we were moved into, plus all the admin work (scrub that, I am guessing they saved money there by employing squirrels). Add to that the general pain in the assedness of having to move everything out of the god damn house, and then move it all back in again at some point!
Thats even BEFORE you take into consideration the poor beggars in other parts of Thatcham who were below us on the list of repairs who had up to 5 feet of bloody water! (yes, you hear me right, we were the first tier of repairs to be done before those who had floaters bouncing off their chests!)
Compare that to sending out a proper surveyer (who isnt just out of nappies) to do a proper damage assessment.
It aint rocket science.
And we dont even get our new kitchen.
What a complete buch of Skidmarks!
However, I will end on a lighter note, the guy who was co ordinating the move couldnt do enough for us. Its just a shame his talents are wasted in such an utterly useless organisation.