View Full Version : Problems with a member and postage
wannabegsi
26-08-06, 01:49 PM
I bought a front strut brace off a member i paid for it 2 weeks ago and have not recived it....
i emailed him asking what was going off and he said it was posted over a week ago by royal mail standard parcel he has no trackin number and said there is no insurance on this service..
i have contacted royal mail who have said every standard parcel is covered with lost insurance and he should have a tracking number........
What do ppl suggest i do ????
This sound EXACTLY like what has happened to me with another user off here, only with a higher expense item, come on novaloaders, wft is going on!! traders need ratings if you aske me, stop all these rip off merchants!!
Off rant!!
chimp007_uk
26-08-06, 02:00 PM
same!! i eventually got a refund
wannabegsi
26-08-06, 02:15 PM
This seams to be a problem that needs looking at (name and shame)
what other systems can be used....
I have asked the member for his phone number to discuss this more and he has not gave it me...
Matt2107
26-08-06, 02:43 PM
Simple answer is demand that the item you are being is sent recorded... it only costs an extra 64p or something so is well worth it. Otherwise if its not someone you trust then dont buy it.
Ratings would be quite good though.
yeah, similiarly i've asked the seller for for info regarding the postage, and he's not even bothered to respond, shows his guilt if you ask me!! Recorded postage on the item that i bought would have been quite a lot more because the item was fairly heavy.
I could name and shame him, but what do i have to acheive by that? i've tried to resolve my situation calmly, but i'm getting to the stage where i'm really gonna loose my rag with him.
wannabe, pm me his user id and we'll se if we're on about the same seller.
i emailed him asking what was going off and he said it was posted over a week ago by royal mail standard parcel he has no trackin number and said there is no insurance on this service..
i have contacted royal mail who have said every standard parcel is covered with lost insurance and he should have a tracking number........
Alas, in this case, he's right and RM are wrong - you don't get tracking numbers on standard parcels.
However, there IS insurance on std parcels - up to ?30. If you have a look on the RM site you should find links to claiming for an undelivered parcel, I *think* you might have to wait at least 30 days before you can claim though (but have a look on there and check).
Have you checked with your local sorting office to see if they're holding anything? Did the sender put a return address? (ALWAYS a wise idea with RM!)
raymond
26-08-06, 04:09 PM
dont they still get a reciept from the post office though saying they have sent it whether its standard or recorded
yes they get a receipt anyawy. My seller has conveiniently lost it!
Should get a receipt yes, but you don't need this to file a claim.
If I was you, give it a bit longer to see if it turns up, then ask for a refund and leave it up to the sender to claim the money back from Royal Mail.
wannabegsi
26-08-06, 05:07 PM
what item did you buy mate ?
i no mine was only 35 pounds but thats not the point.
And if he thinks im just gonna leave it then lol
Very doubtful that Royal Mail would accept something the size and weight of a strutbrace, it sounds like the seller is feeding you a load of **** tbh.
I sent a strutbrace with royal mail.
This thread is not about me tho,Lol.
wannabegsi
26-08-06, 05:31 PM
on there site it says 20kg and 1.5m max
chimp007_uk
26-08-06, 05:34 PM
i've recieved a strut brace via poyal mail before... i paif for a gte exhaust system and the guy said he'd sent it and never did as i rang the courier service. he gave me a refund, but still says he sent it
wannabegsi
26-08-06, 05:39 PM
The memeber in question has just pmd me saying he cannot give me a contact number as he is not on the phone and says for all he knows i might have recived it and just saying i havent........
Do you really think ide waste me time pming and posting about not reciving something if i had, im a member of 3 owners clubs and have never had any problems with postage.
wannabegsi
26-08-06, 08:24 PM
Im not nameing the member just yet ile give him chance to sort the problem out first.
Ive asked for a refund then he can claim on the royal mail insurance, see what happens
SuperNova!
26-08-06, 08:35 PM
Just say the name incase any of us encounter him/her,
No offence chaps, but if this member has no problems his end then there should be no reason to name him, as he 'should' reply himself with nothing to hide (obv without turning this thread into a battle zone).
Imo as said give it a few days to sort it out, and he should reply here himself (at least this is how i would judge the situation). The only odd thing is the no phone gig, a pay as you go phone costs nothing to run and almost nowt to buy so that old chestnut never washes with me when things are so easy nowadays lol lol
Ricky G
26-08-06, 09:22 PM
No offence chaps, but if this member has no problems his end then there should be no reason to name him, as he 'should' reply himself with nothing to hide (obv without turning this thread into a battle zone).
Imo as said give it a few days to sort it out, and he should reply here himself (at least this is how i would judge the situation). The only odd thing is the no phone gig, a pay as you go phone costs nothing to run and almost nowt to buy so that old chestnut never washes with me when things are so easy nowadays lol lol
i always thought to have internet you have to have a PHONE LINE!!! correct me if im wrong!! but surely if he's on the net then he hhas a phone! and i do know laptops can have wireless internet but why would he have a laptop with wireless connection and all that (costing **** loads) but no phone??
sounds dodgy to me but i hope im wrong!!:wtf:
Could be using internet cafe, college/uni net or what not...?
Whats the value of the goods you purchased?
Thats right, you put in your replies and act all nicey nicce.
ITS JACK, He is the one that is at fault, and we all know it.
The Scooby Doo Detective Agency is hot on your tail boy!!
Also, I've a set of wheels bought, that are in England, fully paid for at the sellers house. I'm not concerned. I know I'll get them, but precautions still need to be taken children.
lol afraid not Detective Dod, I sold up all my Nova bits long ago!
Which is exactly why people aren't getting what they paid YOU for. Ah haaaa!!
wannabegsi
27-08-06, 12:27 PM
I paid the seller 35pounds for the item in question.....
I have pmd him asking for a refund then he can claim on the royal mail insurance, i shall let you know the out come of the situation. i hope it can be resolved without much trouble....
i always thought to have internet you have to have a PHONE LINE!!! correct me if im wrong!! but surely if he's on the net then he hhas a phone! and i do know laptops can have wireless internet but why would he have a laptop with wireless connection and all that (costing **** loads) but no phone??
sounds dodgy to me but i hope im wrong!!:wtf:
Took the words right out of my mouth! lol
it sounds like this particular seller if feeding you a load of bull tbh
wannabegsi
27-08-06, 06:48 PM
The member in question is making no attempt to contact me what so ever and i feal he is being very unresonable about the situation....
The member in question is called DAVE_RAND i would suggest that people do not send him any payment for anything he is "supposedly" selling.
Its all just too suspect for me
First it never turns up
Then he replys to my email by "well i sent it week ago"
Then he has no proof of postage
Then says he hasnt got a phone so i can discuss it with him
Then says "well how do i know you havent got it"
Ive clearly stated to him i want a refund and havent heard nothing since its ppl like this that make a bad name for a club.
sorry to be moaning about it all but 35 pounds is 35pounds you pay for something you expect to get it or if no then a refund.
:mad:
wannabegsi
27-08-06, 06:51 PM
Now ive really had enough.....
he has just replyed to my eamil for a refund here is what his response is
SORRY I DONT GIVE REFUNDS !
there is alot of this going on recently.
im with the idea for trader ratings
youve got his address - take a visit...
wannabegsi
28-08-06, 11:10 AM
Looks like im gonna have too doesnt it ile be putting fuel costs on top and trouble expenses as well so i hope hes got something nice on the drive to be removed...
PPl like this really annoy me they ruin it for honest ppl who share the same interest......
Also if you read this dave that suspension kit you have posted about buying of another member, probly with the money you have stolen off me. Ile fit it for you if you want (on my car) lol
Mate, thats not on. A ****ing **** like that needs a good slap and again I'd be happy to send some contacts round on your behalf.
Is he a user in here mate?
wannabegsi
28-08-06, 04:04 PM
I am giving DAVE_RAND a few days to resolve the problem sensibly......
Thanks for the offer mate ile let you know what happens.
dave_rand
29-08-06, 10:27 PM
sorry only just noticed this thread dont usualy look through the general chat
i can see your point mate if you havent recieved the strut brace but i have sent it yes i do have a landline phone but its my parents house im at and im not giving there number out for some unhappy chappy to start phoneing up u must accept that i dont see why i should give you your money back for something which i have posted let alone all the abuse i have got and as for the threats feel free to pay me a visit i have nothing to hide and like i said i live opposite a police station you will be watched so if you have plans of STEALING something you mite aswell give it up
Theres no way of resolving this unless you can trace the package.
And the only way to do that is insist that all "big" or costly items over ?30 sent via royal mail are sent recorded delivery or special next day. Costs a bit more but you get tracking numbers and compensation. Anything else youre wasting your time...
Think youre gonna have to chalk it up to experience on this occasion. If he said he posted it, you cant really expect him to refund cash - perhaps a compromise and half refund?
dave_rand
30-08-06, 09:47 AM
right for all of you out there who are slaggin me off and what not ive just had the post guy come to my house in his van with the strut brace tells me there has been a slight problem when the strutbrace has been in transit the wraping was torn and the bit with wannabegsi's name it was missing so he said he was sorry but they were unable to delive it so it has came back to me he said i should wrap it up again and re post it basicly
So whats gonna happen now?
macc nova
30-08-06, 07:23 PM
it's like a miny adventure for the strut brace.
no1girlracer
30-08-06, 08:27 PM
right for all of you out there who are slaggin me off and what not ive just had the post guy come to my house in his van with the strut brace tells me there has been a slight problem when the strutbrace has been in transit the wraping was torn and the bit with wannabegsi's name it was missing so he said he was sorry but they were unable to delive it so it has came back to me he said i should wrap it up again and re post it basicly
Do you really expect anybody to believe that, people arent stupid and you should credit them with more intelligence than you are, bottom line is you never sent it for whatever reason, to lazy perhaps or waiting for more sales to just do one trip to the post office, or simply havent had time to go to the post office so you have been fobbing him off since to buy yourself time. Whereas in reality if you'd just been honest and said sorry mate i havent had a chance to post it yet all this could have been avoided.
If the address was there they'd still deliver it, I've had loads of stuff delivered with my name unreadable! Although if we're talking about Royal Mail then thats probably quite believable really lol
if its come back you have 2 choices -
1 - send it recorded or next day delivery (either eay it can be tracked)
2 - refund the money to the buyer.
and rather than send cash get bank details or paypal and to bacs transfer...
dave_rand
30-08-06, 10:51 PM
balls in his court now to be honest if peopel dont believe me i dont realy care whats happened has happened there was no address left just a good job i allways put a senders address on i guess so like i said up to wannabegsi ill post it out to him again what ever post service he wants or if he would rather have is money back no problem
no1girlracer
30-08-06, 11:25 PM
Now ive really had enough.....
he has just replyed to my eamil for a refund here is what his response is
SORRY I DONT GIVE REFUNDS !
or if he would rather have is money back no problem
Hmmmmmm..................
How did he pay you Dave ? Paypal, Cheque ?? How about doing the decent thing and sending him a pm. And really you dont have to give out your number, you could have replied back asking for his number and done the courteous thing and rang him and said sorry.
dave_rand
30-08-06, 11:29 PM
you think i havent pm'd him that was the first thing i did im just keeping othes updated i dont want to be made out something im not to be honest if i hadnt had the abuse and threats i would of got on with it and tryed my best to sort out the problem but when some one is sitting at the other end of a computer saying **** i just thought why should i bother guess you have never been in this situation before its easyer for u to sit there and say what your saying
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