*warning* UPDATE 15/6

[scott.parker]

Warning about cossvaux direct on e bey..

After chasing up a BTB manifold i orddred of them via e bey(date end of Winning bid was on the 24th of may,payment taken by them on the 8th of june) for over a week,once i had made the payment they told me it would be here with me for the weekend just gone,as i was getting it fitted with my TB's i had asked if this was correct it would be here on time,and they said yes!!

And you gueesd it nothing came and not today either,so i checked my e bey and they have recived my payment,so i was able to leave feedback in anyway i though was appropriate,so i said found it hard to contact by phone if atall answerd,and affter payment was made postege wes not on time as stated,so they in turn now sent me a nice e mail..

We do not appriciate the negative feedback, I advised there may be a delay in sending as we wanted to ensure it was packaged properly as it is a very expensive item to get damaged in transit. We will happily refund your card for the full amount today. We didn't need to sell this manifold for ?270! It is worth over ?450!! So through your hurry to leave negative feedback you have just lost yourself a bargain!

Is this the way to run a company who wish to make money i ask?

So i now have no idea if they are sending it or not Fing tossers!

Still no loss im sure i can find one els where that is direct fit.

Scott

[Riggy]

send them a mail back saying that you havent lost a bargain as an ebay transaction is a legal contract :lol:

[srs1]

reply to there email and explain the extra cost and being put out about the car being off the road again.

then say i never got a answer from you on the phone.

the service i recieved wasn't to my satisfaction and i was left in the dark.


thats why you got negative feed back.
isn't that the purpose of it?

[scott.parker]

Fuk them if it dont arrive i will buy it els where,i have enough money to :lol:

Scott

[ade]

nice if you have the cash matey but as Riggy said theyre legally bound to sell you the item now and you were entitled under ebay rules to leave the feedback you did.

It's their responsibility to keep in contact with you as the seller - you paid them on time and in good faith.

Id report them to ebay - but dont lose out on the saving!

spend it on other mods

:wink:

[nathan.]

i don't like cossvaux either. Ive had bad experience's with them.
My mate rang them for a 2.0 16v conversion kit, they said they had it in stock, so we decided to go up to cossvaux to collect as we were desparate, they said this was ok. We arranged a time etc.
We finally found them after travelling for a bit. Went inside to collect the kit and he'd sold half of it. What a to55er! Luckly he still had the parts we needed (mounts). He appologised and said he'd post the rest of the kit out for free. 3 weeks later the rest of the kit turns up. Not happy!
They never answered the phone! And just didn't give a fcuk.

To55ers! nuff said!

[Dod]

Fuk them if it dont arrive i will buy it els where,i have enough money to :lol:

Scott



Fcuk them, shit in a box and post it to them!! :twisted: I hate folk like that. I ordered a Strut Brace in my local Car Acessory place, Torque Racing, and after 6months and 3 different Strut braces, none of which fitted, i got so fed up i asked for my money back, before this i ordered a pair of Rear Shocks for the Nova, and got E30 Bmw items. They were Bilstien items, probably worth three times the price. Should have kept them and sold them on at a profit, oh well.

[Ian]

lol what company does this sound like?

[benji]

one of many

pvd
regal
tas
the list goes on

pvd are the faves though for obvious reasons

[Jules]

That'll be cos a ex PVD employee now works for CossVaux will it?
:lol:

[Ben]

Dont think the wait has been as bad as some have had.

[Will]

That'll be cos a ex PVD employee now works for CossVaux will it?
:lol:

those rumours i false AFAIK ;)

[Stuart]

youve paid for it, ebay have the transaction on their books etc, i say demand the manifold!!!!!

if they dont deliver the right one then take the fcukers to small claims court etc.

[scott.parker]

I thinik i sorted it now stu,i asked why they did not get to me on time,and then when i leave feed back "as you can do so if not happy etc" they said we never make a promise to diliver on time to the day,and said if took the feed back back they would sned it still..

So i said dose this mean you have not even sent the item you said that would be here by the saterday just gone??

If so i will only remove the feedback if you would remove the comment you left on my e bey feedback and then send it out asap..


Won on 24 May didn't pay till 07 Jun. Gives bad feedback only 6 days later LOSER

And finaly i got an e mail today from e bey...

Dear s.parker

The request to withdraw feedback for item 7975355914 has been successfully completed. The feedback comment will now be marked as withdrawn and feedback scores updated.

Please note: It may take up to 24 hours for the withdrawal to be reflected in your feedback score.


So now i guess i will still be waiting for the god dam thing for a nother week :roll:

Scott

[Stuart]

can you re leave feedback after? lol

[scott.parker]

I hope so :lol:

But i think if join every single car/criuse site there is and post this topic then they might not get many other customers to do it too :twisted:

[Mazz]

Hey Scott, i've finally registered :)
I've not ordered anything from CossVaux, but i've heard loads of horror stories on MIG about them - I wonder if your manifold will turn up now you've with-drawn your feedback...

[scott.parker]

Alight mate,funny enough i just posted it on west mids :lol:

Yeah i bloody hope so,but im glad i payed via visa and not paypal,as at least my credit card compny will chase it up if they took the money and didnt diliver the goods.

Scott

[Dpnova]

you watch it turn up full of holes and deformed

[scott.parker]

:o lmao if it did then i would just take them to some kind of small case court etc :lol:

scott

[dooooney]

only bad thing about ebay is people never comunicate i got bad feedback form a guy that i never paid because he never told me who to pay lol and he then says a month later that " recomend not to sell to never pays and has the cheak to leave bad feedback" lol. and it was over a book on the nova! But ebay serves me well!
hope things work out m8

[epo]

can you re leave feedback after? lol

just what i was going to say :lol:

[Dod]

can you re leave feedback after? lol


Yeah, lets Bombard them with complaints for dissing a member of our organisation. Seriously, if they're going to run a business they'd better learn to run it properly and not **** act like they are. They've got a great system, but in order to keep it that way they need to make changes.

[scott.parker]

I thinik i sorted it now stu,i asked why they did not get to me on time,and then when i leave feed back "as you can do so if not happy etc" they said we never make a promise to diliver on time to the day,and said if took the feed back back they would sned it still..

So i said dose this mean you have not even sent the item you said that would be here by the saterday just gone??

If so i will only remove the feedback if you would remove the comment you left on my e bey feedback and then send it out asap..




We do not appriciate the negative feedback, I advised there may be a delay in sending as we wanted to ensure it was packaged properly as it is a very expensive item to get damaged in transit. We will happily refund your card for the full amount today. We didn't need to sell this manifold for ?270! It is worth over ?450!! So through your hurry to leave negative feedback you have just lost yourself a bargain!



Well i think saying send it asap worked :lol:

As it arrived today by nightspeed next day delivery,and was royalmail specialdelivery coasting ?5.35 right thats all good but in there reply they said the postage was taking longer as it needed to by wraped properly so no damage happend to it!!

They charged ?15 for postage! is this ?15 worth of postage that stop's any damage i ask??

http://img27.echo.cx/img27/2079/btbnextdaytag3wx.jpg (http://www.imageshack.us)

http://img27.echo.cx/img27/6826/btbwraped2fa.jpg (http://www.imageshack.us)

http://img132.echo.cx/img132/9625/btbwraped14kq.jpg (http://www.imageshack.us)

http://img262.echo.cx/img262/7889/btbwraped24jr.jpg (http://www.imageshack.us)

http://img27.echo.cx/img27/3122/btbwraped69jp.jpg (http://www.imageshack.us)

http://img132.echo.cx/img132/3277/btbwraped59iz.jpg (http://www.imageshack.us)

humm just wraped in an old bit of cardboard,thats really going to stop it getting fcuked up! :roll:

And they also said it will fit direct to the nova,it has astra mk3 wrote on it in marker pen :? :roll:

So looks like who ever i get to fit it needs to mod it a bit first..

theres a pic of a astra mk2 gte c20xe standard manifold against it.

http://img27.echo.cx/img27/6480/btbwraped44hw.jpg (http://www.imageshack.us)

http://img27.echo.cx/img27/6154/btbwraped38pm.jpg (http://www.imageshack.us)

Ah well least i got something of the nobbas that i might be able to use,all i can say is they are one of the most cowboy companys ive ever delt with,and would tell any one who though of using them to stay well clear....


Scott

[Philsutton]

And they also said it will fit direct to the nova
that depends on how you modified your system for the 2lt really. Plus i wrap all my stuff like so stop whinging lol

[Dpnova]

that manifold is fucking huge, i love it!

[srs1]

well atleast you now have it.

maybe they know that on ebay you can slate them, thats why they sent it straight away.

[scott.parker]

And they also said it will fit direct to the nova
that depends on how you modified your system for the 2lt really. Plus i wrap all my stuff like so stop whinging lol

Yeah but phil it one of there reasons for the delay in postage,and it's not ?15 worth of cardboard! :lol:

And i would expect you to wrap something crap it sutes your lazzyness :wink: :lol:


that manifold is fcuk huge, i love it!

You bet mate its going to need to be for my TB's and to make sure i hit the 220-230bhp mark,but that wont be for a bit yet :wink:

Scott

[Dpnova]

you could live in it while its off the car

[Philsutton]

all this talk of throttle bodies is boring me now :sleeping: lol

[Dpnova]

still wont stop lead foot from spinning up, good on ya scott

[scott.parker]

you could live in it while its off the car

I could,but i think i will live in the house :lol:

And make sure i order enough heat wrap :o :lol:

Scott

[Philsutton]

still wont stop lead foot from spinning up, good on ya scott

pmsl, yeah i suppose the extra power just means the tyres dont last as long as they used to

[Dpnova]

wrap your whole system

[scott.parker]

still wont stop lead foot from spinning up, good on ya scott

I have cured that problem mate :lol: it's trying to stop all the power form making it spin up that will be an issue next..

Scott

[Dpnova]

Smaller shoes maybe??

[Stuart]

You bet mate its going to need to be for my TB's and to make sure i hit the 220-230bhp mark,but that wont be for a bit yet :wink:

Scott


is that with N20 ? lol

your going to need a damn funky/expensive engine build to hit that with N/A on its own.

[Dpnova]

dump valve simulator, you would be talking a good 4k ontop of what you have done already to get that wouldnt you??

[Riggy]

nice one scotty lad

hope you get it to fit fine mate :lol:

[scott.parker]

You bet mate its going to need to be for my TB's and to make sure i hit the 220-230bhp mark,but that wont be for a bit yet :wink:

Scott


is that with N20 ? lol

your going to need a damn funky/expensive engine build to hit that with N/A on its own.

Stu yeah mate thats why i say" but that wont be for a bit yet

And that before messing with nos! :lol:

Scott

[Dod]

Looks like better days ahead mate. Hopefully you'll meet these guys on a back road some night and put them clean into the ditch!! :twisted:

[Snowface]

i hate companies with attitudes like this, i normally send them a formal letter quoting Trading Standards acts, that normally hurries/sorts them out.