dunova
09-02-05, 06:00 PM
Dear **John Smith**
In order to protect the security of your eBay account, we have reset
your password and secret question. This action was taken because your
password may have been compromised.
We cannot disclose the investigative procedures that led to this
conclusionbut please know that we acted in your best interest. We appreciate
your cooperation in working with us to protect your account by taking
the following steps.
Since your password was reset, you will need to create a new password
by following the instructions provided below. Until you complete this
process, you will not be able to bid on or list an item.
1. Click on the "site map" link at the top of most eBay pages.
2. Click on the 'I forgot my password' link located in the middle
column under the 'Services' heading.
3. Once you have reached the 'Forgot Your Password?' page enter your
User ID in the provided box and click on the 'Continue' button.
4. On the next page you will be asked to answer the Secret Question
that you created at the time of registration OR provide one of three
pieces of contact information from your eBay account. Since we have reset
your Secret Question along with your password you will not have the
correct answer to your secret question. Please proceed by supplying one
of the three pieces of contact information requested then clicking the
'Continue' button.
5. An email with the subject line 'Forgotten Password' will then be
sent to the email addressed you have tied to your eBay account. Please
log into your email account and click on the link supplied to you in the
email that we have sent.
6. Once you arrive at that link you will be prompted to enter your
User ID one more time, then enter and reenter your new password.
IMPORTANT: In addition to changing the password on your eBay account,
please change the password on your personal email account. If your old
eBay password was also the password for any other online account you
use (PayPal, etc.), we recommend that you immediately change those
passwords as well. To maintain password security, each one of your online
accounts should have a different password. Even a slight difference (one
letter or number) offers substantial protection.
SELLERS: After creating your new password on eBay you will need to
update the eBay password that is stored within any auction/listing
software that you may use to list your items, relist your items, or add
information to your listings. Taking this step will ensure that your current
and future listings run without interruption.
Taking these steps will ensure you are the only one that has access to
your account. Also, please remember the following guidelines when it
comes to password security:
1. Be wary of emails appearing to be from eBay that include links to
pages that require you to sign in, as these are often attempts to collect
your password information. Make sure that the Web site you are directed
to is a part of the eBay site. Please note this email does not provide
a link, but asks that you go directly to eBay. Always make sure that
you're on an eBay page before giving out your eBay password or credit
card information. The best way to ensure that you are on the eBay site is
to type www.ebay.com into the Web address window of your browser.
2. Make sure your password is difficult to guess, and uses a
combination of letters and numbers.
3. Don't use the same password on eBay that you use on your email
account, or on other Web sites.
4. Review additional information on account security and choosing a
secure password. To review this information, please visit the eBay Help
system by clicking on the ?help? link located at the top of every eBay
page and then choosing the following topics:
Topics > Safe Trading > If Something Goes Wrong... > Account Theft
If you require assistance with issues that are not addressed in this
message, please refer to the eBay Help Center by clicking on the "help"
link located at the top of most eBay pages.
Thank you for your cooperation and patience in this matter.
Regards,
Customer Support (Trust and Safety Department)
eBay International AG
What do you think? Genuine?
It's from 'ukrswebhelp@ebay.com'
With this subject 'A28 FPA NOTICE #UK: eBay Password Reset - tezray1@yahoo.co.uk Follow Instructions Immediately'
In order to protect the security of your eBay account, we have reset
your password and secret question. This action was taken because your
password may have been compromised.
We cannot disclose the investigative procedures that led to this
conclusionbut please know that we acted in your best interest. We appreciate
your cooperation in working with us to protect your account by taking
the following steps.
Since your password was reset, you will need to create a new password
by following the instructions provided below. Until you complete this
process, you will not be able to bid on or list an item.
1. Click on the "site map" link at the top of most eBay pages.
2. Click on the 'I forgot my password' link located in the middle
column under the 'Services' heading.
3. Once you have reached the 'Forgot Your Password?' page enter your
User ID in the provided box and click on the 'Continue' button.
4. On the next page you will be asked to answer the Secret Question
that you created at the time of registration OR provide one of three
pieces of contact information from your eBay account. Since we have reset
your Secret Question along with your password you will not have the
correct answer to your secret question. Please proceed by supplying one
of the three pieces of contact information requested then clicking the
'Continue' button.
5. An email with the subject line 'Forgotten Password' will then be
sent to the email addressed you have tied to your eBay account. Please
log into your email account and click on the link supplied to you in the
email that we have sent.
6. Once you arrive at that link you will be prompted to enter your
User ID one more time, then enter and reenter your new password.
IMPORTANT: In addition to changing the password on your eBay account,
please change the password on your personal email account. If your old
eBay password was also the password for any other online account you
use (PayPal, etc.), we recommend that you immediately change those
passwords as well. To maintain password security, each one of your online
accounts should have a different password. Even a slight difference (one
letter or number) offers substantial protection.
SELLERS: After creating your new password on eBay you will need to
update the eBay password that is stored within any auction/listing
software that you may use to list your items, relist your items, or add
information to your listings. Taking this step will ensure that your current
and future listings run without interruption.
Taking these steps will ensure you are the only one that has access to
your account. Also, please remember the following guidelines when it
comes to password security:
1. Be wary of emails appearing to be from eBay that include links to
pages that require you to sign in, as these are often attempts to collect
your password information. Make sure that the Web site you are directed
to is a part of the eBay site. Please note this email does not provide
a link, but asks that you go directly to eBay. Always make sure that
you're on an eBay page before giving out your eBay password or credit
card information. The best way to ensure that you are on the eBay site is
to type www.ebay.com into the Web address window of your browser.
2. Make sure your password is difficult to guess, and uses a
combination of letters and numbers.
3. Don't use the same password on eBay that you use on your email
account, or on other Web sites.
4. Review additional information on account security and choosing a
secure password. To review this information, please visit the eBay Help
system by clicking on the ?help? link located at the top of every eBay
page and then choosing the following topics:
Topics > Safe Trading > If Something Goes Wrong... > Account Theft
If you require assistance with issues that are not addressed in this
message, please refer to the eBay Help Center by clicking on the "help"
link located at the top of most eBay pages.
Thank you for your cooperation and patience in this matter.
Regards,
Customer Support (Trust and Safety Department)
eBay International AG
What do you think? Genuine?
It's from 'ukrswebhelp@ebay.com'
With this subject 'A28 FPA NOTICE #UK: eBay Password Reset - tezray1@yahoo.co.uk Follow Instructions Immediately'