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View Full Version : Has anyone else had this? Is it for real?



dunova
09-02-05, 06:00 PM
Dear **John Smith**

In order to protect the security of your eBay account, we have reset
your password and secret question. This action was taken because your
password may have been compromised.

We cannot disclose the investigative procedures that led to this
conclusionbut please know that we acted in your best interest. We appreciate
your cooperation in working with us to protect your account by taking
the following steps.

Since your password was reset, you will need to create a new password
by following the instructions provided below. Until you complete this
process, you will not be able to bid on or list an item.

1. Click on the "site map" link at the top of most eBay pages.
2. Click on the 'I forgot my password' link located in the middle
column under the 'Services' heading.
3. Once you have reached the 'Forgot Your Password?' page enter your
User ID in the provided box and click on the 'Continue' button.
4. On the next page you will be asked to answer the Secret Question
that you created at the time of registration OR provide one of three
pieces of contact information from your eBay account. Since we have reset
your Secret Question along with your password you will not have the
correct answer to your secret question. Please proceed by supplying one
of the three pieces of contact information requested then clicking the
'Continue' button.
5. An email with the subject line 'Forgotten Password' will then be
sent to the email addressed you have tied to your eBay account. Please
log into your email account and click on the link supplied to you in the
email that we have sent.
6. Once you arrive at that link you will be prompted to enter your
User ID one more time, then enter and reenter your new password.


IMPORTANT: In addition to changing the password on your eBay account,
please change the password on your personal email account. If your old
eBay password was also the password for any other online account you
use (PayPal, etc.), we recommend that you immediately change those
passwords as well. To maintain password security, each one of your online
accounts should have a different password. Even a slight difference (one
letter or number) offers substantial protection.

SELLERS: After creating your new password on eBay you will need to
update the eBay password that is stored within any auction/listing
software that you may use to list your items, relist your items, or add
information to your listings. Taking this step will ensure that your current
and future listings run without interruption.

Taking these steps will ensure you are the only one that has access to
your account. Also, please remember the following guidelines when it
comes to password security:

1. Be wary of emails appearing to be from eBay that include links to
pages that require you to sign in, as these are often attempts to collect
your password information. Make sure that the Web site you are directed
to is a part of the eBay site. Please note this email does not provide
a link, but asks that you go directly to eBay. Always make sure that
you're on an eBay page before giving out your eBay password or credit
card information. The best way to ensure that you are on the eBay site is
to type www.ebay.com into the Web address window of your browser.

2. Make sure your password is difficult to guess, and uses a
combination of letters and numbers.

3. Don't use the same password on eBay that you use on your email
account, or on other Web sites.

4. Review additional information on account security and choosing a
secure password. To review this information, please visit the eBay Help
system by clicking on the ?help? link located at the top of every eBay
page and then choosing the following topics:

Topics > Safe Trading > If Something Goes Wrong... > Account Theft

If you require assistance with issues that are not addressed in this
message, please refer to the eBay Help Center by clicking on the "help"
link located at the top of most eBay pages.

Thank you for your cooperation and patience in this matter.

Regards,

Customer Support (Trust and Safety Department)
eBay International AG


What do you think? Genuine?

It's from 'ukrswebhelp@ebay.com'
With this subject 'A28 FPA NOTICE #UK: eBay Password Reset - tezray1@yahoo.co.uk Follow Instructions Immediately'

Nick
09-02-05, 06:02 PM
hmm doesn't sound too good.

sounds more like a way of them getting hold of your password somehow.

Try emailing a webmaster at Ebay and asking whether it's genuine ?

Jack
09-02-05, 06:02 PM
If ever in doubt, always go to the site independantly and perform the actions there - never follow a link in an email as although it may look genuine, it could redirect you to a fake site.

Take a look in Ebay's help section - there's an address there to forward suspected hoax mails on to.

dunova
09-02-05, 06:08 PM
Just tried to sign in and my password is no longer valid-guess they have reset it. Very worrying never the less :o

Glytch
09-02-05, 06:10 PM
goto the help section on ebay and there is a link for reporting frodulent emails, they'll get back in touch to tell you if its authentic or not.

raza
09-02-05, 06:10 PM
lmao thats a well fake .. i used to do shit like that when i was "younger" for peoples passwords and stuff for msn Never give ure details out to any one not ebay ones anyway as they can buy shit on ure pay pal

raza
09-02-05, 06:11 PM
h,, sorry did not read that rite .. looks genuine enough best to email ebay and make sure tho

Jack
09-02-05, 06:13 PM
http://pages.ebay.co.uk/help/contact_inline/account_security.html

dunova
09-02-05, 06:15 PM
Cheers guys, just been to ebay and reset everything. Seems completely genuine. The fact that people's passwords have been got hold of by some scally is abit worrying though. I'll have to change some other site's passwords as some are the same as my ebay one :roll:

Nick
09-02-05, 06:29 PM
lmao thats a well fake .. i used to do s**t like that when i was "younger" for peoples passwords and stuff for msn

your cool.

raza
09-02-05, 06:33 PM
did i say i was? i said when i was younger.. as u do when ure young dont tell me u never did anything bad when u was young? yea rite...

burgo
09-02-05, 07:02 PM
did i say i was? i said when i was younger.. as u do when ure young dont tell me u never did anything bad when u was young? yea rite... i didnt i was a good boy

raza
09-02-05, 07:04 PM
ha I think every kid breaks a rule or two when there young :)

Glytch
09-02-05, 07:04 PM
I still am :roll:

raza
09-02-05, 07:09 PM
lol im good now :) dont drink (much) no drugs do smoke all i wanna do now is get my car looking and d riving spanking .... not happening at the min tho as im brain dead when it comes to cars cant even get my wings bolted on properly as the holes at the bottom are not there :| and i dont have a drill so i cant bolt the bastards on :@ Cars bore me .. need HELP!!!!!!!!

Alex
10-02-05, 02:02 PM
Du nova, it seems like they are just trying to get you to send off for an email containing your passwords. As they have suggested going through the normal site (as opposed to giving you a dodgy link) i think there may be a chance that they have your email password. I would change that, but no others.

dunova
10-02-05, 03:48 PM
I've changed my email password (through Yahoo) and ebay password (through ebay). Surely if i changed details through the site they couldn't get hold of them? I've changed my ebay password again, just incase. I've emailed ebay about it with a copy and i'm waiting for a reply. I hate spoof email crap :evil:

Alex
10-02-05, 04:13 PM
if you changed your ebay pasword etc through the sites they sometimes email you back your passwords as a reminder. This may be what they were after as they may have had access to yuor email. You'll be ok though as you have changed your email p/w

sh0rty
10-02-05, 10:03 PM
1. Be wary of emails appearing to be from eBay that include links to
pages that require you to sign in, as these are often attempts to collect
your password information. Make sure that the Web site you are directed
to is a part of the eBay site. Please note this email does not provide
a link, but asks that you go directly to eBay. Always make sure that
you're on an eBay page before giving out your eBay password or credit
card information. The best way to ensure that you are on the eBay site is
to type www.ebay.com into the Web address window of your browser.


as alex said reading that, and it telling you specifically that there was no link included, etc i'd have said it was genuine :)