View Full Version : Liverpool Victoria, BE CAREFUL!!!!
Im getting really in-patient with them now,
After phoning them up for a re-newal and wanting to put a 2ltr in my 1.2i they told me,
Them: We dont cover for engine conversions,
Me: Well i know some people who do have conversions and are insured with yourselfs.
Them: Nope sorry dont do them.
So i phoned back STRAIGHT away and spoke to someone different and they went and checked it and they then covered me for it and said it was all fine and the do cover for it.
Then Yesterday!...
Look at my bank account, and for Febuary and March ?181 has been coming out to Liverpool Victoria instead of ?47 whcih it should be, so i phones them up and speak to some one,
Them: Oh we did receive your cover note on 15th febuary for a Clio you canceld but someone forgot to cancel it. I've canceld it now and ?317 has gone back onto your Budget(people who take the money for LV) account and your premium will come down.
Me: But i need that ?317 as you have now left me with ?7 for two weeks as i wasn't expecting ?181 to come out this month.
Them: Sorry but we cant give you the money back to your account. Ok ill pass you onto someone else...
New person...
Them: yes we can refund you the money and it'll take 4-5 working days to go back in, ill pass you to someone else who'll do it for you from the Budgte accouint team who deal the the money and accounts.....
New person...
Them: sorry but we cant give you the money back as we dont have any way of doing it.
Me: so i have ?7 to last me for MOT and TAx and things i have to pay for, for a c0ck-up YOU LOT made???? :evil:
Them: I can only appologise for the incovenience it has caused but it will bring your premium down.
Me: But thats no good as i NEED the money, is the no way you can do it?
Them: no sorry.
so i hang up and go to my bank, they try somethingbut the money will take 4-5 working days, still no good for me...
So i go outside and ring Budget account people again and try to sort it out, this time the woman tells me straight away that i can do a aminety claim for the money and then at the end of this week i can pay the ?47 off my card and get it sorted, so after thanking her alot i go into bank and they do this which is refunding the money back to Budget(LV) and then me paying it later, aslo the money going back into my account.
So im happy now.
But the story is that at LV not everyone knows that they are talking about! So dont beleive everything you hear from them!
Be careful!
They are a shoddy company.
Good luck if a claim is ever needed to be made. If it's successful probably worth buying a lottery ticket on the same day.
People wonder why there so cheap...
Seems obvious to me.
badnova
30-03-04, 12:27 AM
cheap and cheerful
gets you some cover
might not be the best best but you are covered
im with LV too, cant say ive had any problems with them yet, i just leave ?90 in the bank a few days before they are due to take it out (?89 per month im paying!)
gonna phone them up tomorrow to ask how much they will hike it up with an engine change!
badnova
30-03-04, 02:32 AM
it was the first bad comment on them that ive heard of
hmmmmm glad i payed the ?30 and went with hic!!!!!!!!!
it was the first bad comment on them that ive heard of
LV are always being moaned about for crap service, if you don't get a quote off them, ring back until you do because eventually someone will say yes!!
I agree with XZibit, HIC have given me excellent service and the guys on the phone seem to know their stuff. Gonna ring them later and ask how much a 2.0 8v conversion would cost as my mate has one for sale... :D
im actually on the lookout for a new quote. Ive declaired my stripped out car with liverpool victoria and they have got all mods declared. Should i really complain @ ?443 fully comp on a 1.6i i think not LOL
Has anybody had to claim with LV? Just wondering if they arse about then as well.
LV gave me the cheapest quote by far so it made sense to go with them
Snowface
30-03-04, 06:09 PM
the best thing to do (what i did) is to pay it all off in 1 go when u take out the policy.
A. Its cheaper and B. u don't have to worry about such incedents.
Just save up for 4-6 weeks before u are due to take out your insurance.
If we are talking ?2000 + i can see why it might be an option though.
scott.parker
30-03-04, 06:53 PM
Im with flux but think i might change when it comes up for renewal im going to try HIC,as i have been told there good for valver conversions..
scott :D
Ste_Nova
30-03-04, 07:47 PM
do you run that skint all the time? :o
i allways have spare cash handy in case of engine blow up / crash / theft / etc or incase i get fired or loose my job
Gazza14SR
30-03-04, 08:09 PM
do you run that skint all the time? :o
i allways have spare cash handy in case of engine blow up / crash / theft / etc or incase i get fired or loose my job
At the minute and has been for about the last 4 months im overdrawn by about ?250 amonth. But this month coming ive got a pay rise and my salery had doubled so i should be able to save some too aswell as not going over drawn :)
dave.gsi
30-03-04, 09:58 PM
lol, dont even talk to me about money. overdraught up to ?1500. get paid about ?600 for the month and end up spending it in the first two weeks. back to -?1500
then have to break out the credit card for the rest of the month till i get paid again :roll:
cooper_nova
30-03-04, 10:20 PM
lol, dont even talk to me about money. overdraught up to ?1500. get paid about ?600 for the month and end up spending it in the first two weeks. back to -?1500
then have to break out the credit card for the rest of the month till i get paid again :roll:
ouch!!!
i get ?600 a month and thats it no credit cards, a wife and 2kids to feed as well lol
LV............??
nuff said :lol: :lol: :lol: :lol:
Will's favourite company :lol:
dodgy mother fukers, jokers, id love to see some under 25 claim on a 2.0 of any kind, they are joshers, how can you talk to 6,7,8 ppl like neil did and get told different things from every single one.
id love to work there, it appears u can tell customers wot u like
LLOOOL
GaryGlasgow
01-04-04, 02:00 AM
What is the tel no. or web address for this company liverpool victoria is that the company name? my insurance is wild! the best quote i got with six points for moving my car with no insurance was ?1658 and i am 23. i dont know anyone who pays anywhere near that.
i was quoted ?998 for an RS cosworth and im 21
LOL and no it wasnt with shitty LV
jkhilton
01-04-04, 09:32 AM
i was quoted ?998 for an RS cosworth and im 21
LOL and no it wasnt with s**t LV
what type of Cosworth was it? Sierra or Escort? also what value did you give them for the car and mileage?
John
What is the tel no. or web address for this company liverpool victoria is that the company name? my insurance is wild! the best quote i got with six points for moving my car with no insurance was ?1658 and i am 23. i dont know anyone who pays anywhere near that.
Isn't Glasgow one of the worst places for car theft though?**
Jim
**I may be wrong about this, and it's not meant personaly
i was quoted ?998 for an RS cosworth and im 21
LOL and no it wasnt with s**t LV
what type of Cosworth was it? Sierra or Escort? also what value did you give them for the car and mileage?
John
value ?4,000
Sierra sapphire RS cossie :D
unlimited miles
cat 1 alarm etc
Escort cossie was ?1500 to insure but needed tracker etc
im paying ?1100 fully comp, its the best quote i got, ?90 a month, so i accepted it, obviously!
im only on 300 a month, so its not bad, i havent had to make a claim yet, i foned them for details, when i told them a plan to tune the engine, put on alloy wheels, up grade the grbox, get a PP and to put on a thatcham approved alarm system, they didnt want to know!
the only thing they will void me on is if i up the cc of the engine or add nitro, lol, which ive got no chance of doing anyway!
GaryGlasgow
02-04-04, 12:23 AM
You are right m8 glasgow can be bad, i here that from people alot, i live in the north of glasgow which is the better part, i need to get my insurance down it kills me every month.
im with LV an when i bought my insurance i was told that im payin 4 insurance WITH an agreed evaluation in the event of a payout. but wen i received the insurance documents there was nothing bout agreed evauluations in with them! i foned em up an they sed that theve never done them! told em my dad works for trading standards an they sh*t bricks an soon gave me a discount!
18 years old, ?1399.14 fully comp on a Kreg nova SR with zero no claims!
GaryGlasgow
05-04-04, 11:41 PM
Can someone PLEASE give me the no. or web address.
www.liverpoolvictoria.co.uk
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
***********************AINT THAT RITE************************
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BE CAREFULL WITH 'EM. THERE POO!
GaryGlasgow
11-04-04, 03:19 AM
Cheers! i can put up with the crap as long as i pay less, i will let yous know what they quote me.
2litreturbo
12-04-04, 10:52 PM
Neil.
Next time they do that, go into your bank and say they have changed the amount of your direct debit without telling you. The bank, by law (diriect debit indemnity garuntee) will refund the money immediately. The bank them claim the money back from the company that took the money in the first place.
If you want to know more about your rights go to
http://www.directdebit.co.uk/general_public/guarantee.php
The Direct Debit Guarantee
This Guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme.
If the amount to be paid or the payment dates change the organisation will notify you normally 10 working days in advance of your account being debited or as otherwise agreed
If an error is made by the organisation or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid
You can cancel a Direct Debit at any time by writing to your bank or building society. Please also send a copy of your letter to the organisation.
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