pvd bashing on mig!!!

[Ste_Nova]

http://www.migweb.co.uk/forums/showthread.php?s=&threadid=83276

[RobHardyUK]

They must be poor. I wont ever order nuffin off them. The prob is the website looks so promising, lots of stuff. :-(

[Freak]

rofl

[wisewood]

for those too lazy to click the link...


The following post is an account of my experiences with the Vauxhall parts and accessories specialist PVD.
I am writing a factual account of my experiences, I will not mention my opinions at all here.
I am writing this so the fellow car enthusiasts may read it and form their own opinions and decide for themselves whether they want to trade with PVD.
Posting replies to this topic will keep it near the top of the forum, allowing more fellow car enthusiasts to read it, but if you do post a reply, please don't post anything that may get this thread closed or deleted.
The contents of this thread are not necessarily the views of the forum owners, administrators or other users.

My first dealings with PVD came about nearly a year ago when I wanted to order alloy wheels for my Calibra.
I saw a set of wheels that I liked in the PVD catalogue. I was happy with the price (approx ?700 plus delivery)
I called PVD. After several attempts where the phone wasn't answered I finally got though to someone. I had all the details to hand i.e. wheel type, size etc and I had my credit card to hand. All that had to be done was to process the order.
The person I spoke to listened to me for a short while before interrupting and telling me he was really busy just then, but would call me back to complete my order. He took my number and we hung up.
He never called back.
I ordered the same wheels from a different company and they arrived within 2 days.


My next dealing with PVD was for a corsa engine conversion kit, to fit a C20XE engine into a corsa.
No one else I know of makes such a comprehensive fitting kit, so I decided to order it.
I checked an old catalogue I had at home and saw the kit was priced at ?540.
I checked the website for an up to date price and saw it was still ?540.
I called PVD on 19th May. I asked a few questions about the kit, and was given the answers I wanted. I placed the order. I asked whether PVD offered discount to MIG members and was told that they do.
I was then told the price of the kit had increased to ?575. This increase had seemingly happened quite recently and they hadn't updated the website yet. I accepted this and continued with the order. The new price, minus discount, plus delivery came to ?556. I was then told the kits were not in stock, but would be within 2 weeks, and they would forward the kit on to me as soon as they could.
I asked if they would charge my credit card when they dispatched the kit to me. I was told they couldn't do this, but would have to charge me for it then. I grudgingly accepted this.

2 weeks passed and the kit hadn't arrived and I hadn't been contacted by PVD.
I also noticed that the prices on the website still hadn't been updated to reflect the price increase.

By the 6th June (nearly 3 weeks after placing the order) I commented about this on a thread on migweb which was about an unrelated subject. Others replied and a small discussion about PVD ensued. Here is a link to the thread...
http://www.migweb.co.uk/forums/show...&threadid=82141
Board user “pete” who is a member of the PVD team replied on the thread, saying the kits should be in stock within a further week, and sent me an e-mail. In this e-mail he apologised for the delay and said that they were busy and hadn't had time to update the website. He said he would contact me as soon as he had a definite delivery date for the kit.

By Friday 13th of June, I still had not been contacted by PVD. I phoned them and was told that the kits should be here on Tuesday. I stated that I was not willing to wait any longer, and asked for the order to be cancelled and my money refunded. The person I spoke to said he would have to confirm this with Pete and I would be called back as soon as possible.
He called back a short time later and explained that yes the kits should be here on Tuesday. I explained that this was too late and asked for my money to be refunded, which he agreed to.

I notice that today (13th June) Their website still advertises the kits at the lower price.

Thanks for taking the time to read this.
David.

[RobHardyUK]

I am gonna complain to wisewoods complaint line, as shown in his sig :lol:

[wisewood]

about what? :lol:


what have i done to annoy you?
its not a general complaints line!!!

[dan16v]

LOL THATS NOTHING :lol: :lol: :lol: :lol: :lol: :lol: :lol:

why is my let not in the front of my nova???????

because PVD havnt sent me my let f28 box kit!

when i ordered it they said yes sir it will be a week tho as we have to import it from germany (why dont they keep a stock surley cant be more than 5novas a month needing this kit!)

but any way at the time i didnt need the kit asap so it was fine!

4WEEKS passed and still no kit so i decided to fone!

oh sorry there still not in yet! :evil: it will be another 3WEEKS before there here!
its now the 3RD WEEK and ive had no call so i presume there not here!

i could swim to germany collect my mount kit then swim back and it would have been faster! (mounts may go rusty in the salt water)

rant over :evil:

[Ste_Nova]

dan go and post that on mig... u will get a call from pete striaght away

[dan16v]

just have ste 8) but he wont get thro as im on the net! im not the person that would fone a company and slate etc/ or like on mig saying there shite but you do get narked when your itching to drop an engine in and your nova is your only mode of transport!

[Rusty 16v]

It's made it to RB too :lol:

http://213.239.45.197/~nostalgicpuk/forums//index.php?act=ST&f=1&t=4677&s=5dae0de8c6573e43764181913b5d3447

[?Marty?]

parts and accessories specialist

Just a guy in his bedroom? :lol:

Kidding. I think. Haven't used this company so can't comment. A victim of it's own success?

[broomfield]

i ordered a set of 20 16v driveshaft`s in jan this year gave up after 2 months got my money back went to martin tinker got them the next day :roll:

[broomfield]

i ordered a set of 20 16v driveshaft`s in jan this year gave up after 2 months got my money back went to martin tinker got them the next day :roll:

[Neil.]

ppl says it only certain insodents but ive heard more complaints about them then any other company. getin touch with anne robinson at watchdog!

[dan16v]

coming to the end of week 8 now and still no f28kit! monday they said the order was coming in tuesday! :evil: lol i went and saw them at pv2003 they were full of shit excusses!

[wisewood]

http://www.bbc.co.uk/watchdog/contact/shopping.shtml

Select mail order from the drop down list and fill in the rest of the form.
Might be that nothing happens, but then again if everyone who has had problems tells them about it they will look into it.

Reading through some of the other stories on their site, there are some fookin shocking things going on out there!

[dan16v]

cheers wisewood! i foned them up a sec ago!
they said the orders from holland did come in tuesday but myne wasnt in there! i was like how the fuk can it not be in that order ive waited 2months!, now they say i should get it some time next week! he has my number so ill await a fone call :lol:
it realy annoys me they must have a direct link with that supplier so why cant it be a dodle getting the parts in no time at all? as ive stated before there cant be that many nova f28 kits demanded every week ffs!

[Ste_Nova]

tell him you are gonna phone watchdog

someone photoshop pvd onto the screen
http://news.bbc.co.uk/olmedia/1895000/images/_1899205_dog.jpg

[wisewood]

got no software so had to use MS Piant lol.

http://www2.novaload.net/files/wisewood/pvd.jpg

[Alex]

Thats bad mate :lol:

[wisewood]

oh come on!!! its fookin MS PAINT!!! on windows NT 4. Not een a recent version lol.

[dan16v]

lmfao! ill give them till next week! as after that ill be biting my lip! tho i did get an apology 2day! :lol:

[Ben (lurk75)]

tho i did get an apology 2day! :lol:

But that aint getting you the mount now is it? :roll: tell them about watchdog and the inconvience etc and say you want some compensation, for example...

A wide arch body kit or a set of 18" rims :lol:

[RobHardyUK]

muhaaaaaaaaaaa i hear free stuff :D

[dan16v]

i think i should get some freebies, ie a gift voucher or sumfink just to say sorry like! but prolly wont happen! :cry:

[Ian]

i have a sucky sucky email saved which has pete promising me free shit next time i ever order anything through them for all the shite they gave me

problem is im not gonna order from them cos there fcuk wank

that and you bought japcrap

[dan16v]

:lol:

[deacon_2107]

i tried to order bonnet lifters from pvd, was just explaining wat i wanted to order and the guy said "oh, hang on a sec theres another call comin through" and left me hangin on the fone while he answered the other line.

great customer service!!!!!!!

turns out there were out of stock and wanted me to wait 3weeks before they got new stock.

I went and ordered elsewhere