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View Full Version : Help needed asap


Cle
03-02-11, 10:04 PM
Right trying to get my insurance for my nova so i can get it home on saturday, ive done it through direct line, everything is sorted apart from i cant pay for it, I have entered all my card details etc in correctly but its still saying "the account details you have provided are incorrect" but there not there all correct, Any idea what i can do ? i cant phone them now as they closed at 9pm.

Any help would be great :thumb:
Pistol Pete
03-02-11, 10:07 PM
Ring them tomorrow????
Cle
03-02-11, 10:09 PM
I really wanted it done tonight so its all sorted out
Pistol Pete
03-02-11, 10:10 PM
Well, your details dont seem to work and the call centre is shut......
MK1_Ben
03-02-11, 10:12 PM
Make sure you've included start + expiry date, and they're in the correct formatting.

The systems I manage at work sometimes have issues where operators don't include a start date which is required for some cards, or the formatting is entered wrong.
Cle
03-02-11, 10:17 PM
Well looks like i have a bigger problem i dont think i can do direct debit with the type of card i have :(
L14MNP
03-02-11, 10:23 PM
Just risk it. lol
Yorkie
03-02-11, 10:43 PM
Some times the card number or sort code or summin on your card is differnt to that on your bank statements, try using a bank statement for that card, you will find the amount of numbers are different. That what i had to do when i insured my car for the first time :)
Southie
03-02-11, 10:48 PM
Ask your parents to pay for you on there card and have a direct debit set up from yours to there's to pay them back ;)

Sounds like you've a hole in the wall card only to me.
Grey
03-02-11, 10:49 PM
Well looks like i have a bigger problem i dont think i can do direct debit with the type of card i have :(

What you got then lol solo or visa electron? Maybe a problem to sort out in the morning fella! :roll:
brainsnova
03-02-11, 10:54 PM
Your card will be in the list of cards eg: visa debit if it can be used.
Cle
03-02-11, 10:56 PM
Some times the card number or sort code or summin on your card is differnt to that on your bank statements, try using a bank statement for that card, you will find the amount of numbers are different. That what i had to do when i insured my car for the first time :)

Just tryed that but sort code etc is same on my bank statement
Cle
03-02-11, 10:58 PM
Looks like ill have to ask the parents
Jack
03-02-11, 11:03 PM
Can't pay it in one lump sum?