Wireless connection

[Balley]

I am trying to get my laptop to go online, its wireless compatable but I have no idea how to connect it with my orange modem (is that the word)

I am not very good with computers and need your help !!

Ta Dan

[nova1992]

what laptop is it?

[Balley]

its a Toshiba sp6000 Model no PS600E-20EE1-EN and it says Satellite

[nova1992]

It does have a built in wifi card,

do you see a small satalite icon on your windows toolbar?

[Balley]

yeah with a computer screen !

[nova1992]

yeah if you click that does it come up with a dialog box and if so does it say "turn wireless connection on" or does it list any connections?

[nova-taken]

check your wireless connection is switched on (there should be a switch on the outer of the base or one of the function keys on the keyboard)

failing that, do u have a wireless router?
and is the wireless function on the router enabled??

router is your broadband modem btw

[Balley]

it says windows can not configure this wireless connection.
If you have enabled another program to manage the wireless connection, use that software

If you want Windows to configure this wireless connection, start thw wireless zero configuration (WZC) service, see article 871122 in the microsoft knowledge base.

on the left hand side it says : Refresh network list
Set up wireless network for a home or small office (tryed these but cant make it go on )

[Balley]

check your wireless connection is switched on (there should be a switch on the outer of the base or one of the function keys on the keyboard)

failing that, do u have a wireless router?
and is the wireless function on the router enabled??

router is your broadband modem btw

Yeah we do have a wireless router, it should be working as are main computer works off it

[nova1992]

As nova-taken said it the switch on? Should show a small yellow light next to the switch if active.

[Balley]

yeah its turned on

[nova-taken]

does your laptop pick the router up when you search for wireless networks?

[Adam]

Go into your wireless settings/network on the laptop and search for available wireless connections

[Balley]

How do you do that ?

[Jack]

Is it an Orange Livebox?

[Balley]

yes bud

[Jack]

Ok, you need to enable pairing on the livebox. I had the same problem with my dads, as the stoopid thing refuses everything by default :roll:

Lemme find a link that explains it, give me a mo.

[Jack]

Link (http://help.orange.co.uk/orangeuk/com.instranet.InstraServlet?Command=com.instranet. CmdDocDisp&DocId=267767&link=1&SecMode=1&ROUTINGVALUE=All_Taxonomy&TargetLanguage=selfservice&IsLanding=false&CurrentProduct=0&TaxFilterName1=TaxFilterCommunity10&ResultsPage=1&SEARCHHISTORY1=keyword%20%3Clivebox%20pairing%3E%2 0context%20,%20%3C%20All%20Help%20&FromTaxLanding=false&DocumentTitle=Windows%20XP%20%28SP2,%20SP3%29%20-%20how%20to%20set%20up%20a%20wireless%20connection&FromHandsetLanding=false&Search=true&HandsetModel=0&Keyword=livebox%20pairing&OldTaxId10=10&FilterName=TaxFilter&TaxSearch=false&TaxFilterCommunity10=10&Redirect=/orangeuk/support/selfservice/index.jsp&First=true&MoreSection=false&FormName=OrangeSSDForm&HandyLinks=-1&ShowTaxLanding=false&Origin=/orangeuk/support/selfservice/index.jsp&SearchTaxonomy=10&WTCGRND=Help%20&%20Support%20-%20Broadband&ExploreTaxonomy=true&ParentFormName=OrangeSSDForm&HowToDocId=0&SearchSpecific=false&Module=selfservice)

^ thats a step by step guide to get WinXP SP2/3 connected to Livebox 1.1 - give that a try. The important bit is to enable Pairing on the livebox before you search for a wireless connection (step 2, where you press button 1)

[Balley]

Thanks for that, very helpfull, but When i get to Wireless network connection it will not pick up the live box, when you press button 1 do you have to hold it in???

[Jack]

No, you should only have to press it once. Hmm, have you checked the security settings for the wifi on the livebox? I'm assuming you have a computer connected via a cable to it so you can access all the config gubbins..?

[Balley]

How do I do that, yes we have a PC connected up

[Jack]

Ok, does the wired PC have all the Orange stuff installed on it? There should be an icon (on the desktop or somewhere under the Start menu) for "Livebox Configuration" or something of that ilk.

You'll need to know the username and password to log in though, so make sure you can either find it or have it to hand.

If you can hold til tomorrow, I'll have a look at my dad's configuration as he uses a Livebox.

[Balley]

I cant find it, I think am just going to buy a USB wireless thing, i had one before and it worked bu then Mum stood on it and broke it!!! :[

[Jack]

On the wired PC, click on this link (or type into a web browser):

http://192.168.1.1

Should take you to the online livebox config page :thumb:

[Balley]

its all enabled :/