View Full Version : should of stuck to a nova lol
kevster
18-01-09, 08:16 PM
where to start , picked the car in may 08 2day's after picking her up she was booked back in with problems.
noise from gear link to the stick.
c.v noise.
loss of power.
oil smell (very bad leak at turbo )
damage to drivers seat where was left open in show room .
rear box hitting bumper.
two paint runs in door shut.
crunching in too second gear.
damage from flat bed on underside.
in the 9 or so month's of having her she's been back 10 or more times .
turbo replaced , seat replaced , new pipes ,
still loss of power !!!! and noise from n/s/f c.v , oil smell , .
droped back on the dec 2008. for investigation .
tec2 said car is fine but when drivein the car there is no boost , you have to put the power on slowly to get any power or boost .
on a over night road test they did this !!
where do i stand with all the problem's and whats happened i have lost all hart in the car now http://www.vxronline.co.uk/forum/images/smilies/icon_sad.gif
http://i165.photobucket.com/albums/u64/kevster240/damaged%20vxr/064.jpg
http://i165.photobucket.com/albums/u64/kevster240/damaged%20vxr/065.jpg
http://i165.photobucket.com/albums/u64/kevster240/damaged%20vxr/067.jpg
http://i165.photobucket.com/albums/u64/kevster240/damaged%20vxr/068.jpg
http://i165.photobucket.com/albums/u64/kevster240/damaged%20vxr/074.jpg
http://i165.photobucket.com/albums/u64/kevster240/damaged%20vxr/069.jpg
arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr :cry:
wtf happened with the damage??
Mine can sometimes crunch into 2nd, but you have to be on the limiter in firstlol
Sounds like a nightmare mate! You say the company who were fixing the problems did that damage on a road test? :eek: I take it they'll be fixing it.
Tell them you want all your money back, takes the piss!!! Tell them you dont want it repaired it wont drive the same again.
Threaten to take it further usually helps
you are well within your rights for a 100% refund mate.
Novasport
18-01-09, 08:22 PM
Depends if you want the car or not, to me it would never be the same and I would ask for my money back!
Looks proper fooked, the accident has pushed the wheel back into the arch! Wouldnt be surprised if it needs to go on a jig!
kevster
18-01-09, 08:25 PM
wtf happened with the damage??
Mine can sometimes crunch into 2nd, but you have to be on the limiter in firstlol
no limiter it just does it on its own . lol
the car has never been right !!!!!
my mate vxr leaves me standing !!!
as for the repairs to the rest i still have oil smell and noise's
had it with the bloody thing now :(
get to the citizens advice bureau.. they will tell you which solicitors do a free consultation..... then get very legal on the garage......
kevster
18-01-09, 08:26 PM
you are well within your rights for a 100% refund mate.
they have said all they have to do is repair the car and give it back :(
kevster
18-01-09, 08:28 PM
i dont want it back now !!!!!! just donr know what to do :( i want my nova back lol its been 3 weeks and i still dont know whats going on
they have said all they have to do is repair the car and give it back :(
ring trading standards in the morning, & if that doesn't work, there is BBC's watchdog show, or the tabloid newspapers, and remember to use the local paper too... bad publicity ruins businesses
Yep deffo go and see citizens advice. We had a similar thing happen in a dealer where i used to work, young lad binned a vx220 on road test, they paid him full market value for it!
kevster
18-01-09, 08:33 PM
ring trading standards in the morning, & if that doesn't work, there is BBC's watchdog show, or the tabloid newspapers, and remember to use the local paper too... bad publicity ruins businesses
thats not a bad idea .
spoke to trading standards and they informded me to write a letter to the md of the garage .
I would defo seek out legal advice asap and then approach the garage for a 100% refund. As said the car needed so much work, and now, well it wont ever be the same anyway and i personally would probably be in a padded cell by now if it were mine just so i didnt kill anyone :eek:
gutted for you!:( i would deffo be demanding my money back!!
p.s did you ever find out what happened to your nova?
kevster
18-01-09, 08:34 PM
Yep deffo go and see citizens advice. We had a similar thing happen in a dealer where i used to work, young lad binned a vx220 on road test, they paid him full market value for it!
this is what i want as the astra means nothing to me now its damaged goods:eek:
You need to name and shame the dealers imo, they'd be surprised how much trade would be lost with this posted on all vauxhall based forums.
Welsh Dan
18-01-09, 08:39 PM
You need to name and shame the dealers imo, they'd be surprised how much trade would be lost with this posted on all vauxhall based forums.
I think thats jumping the gun a bit, if they give him his refund without hassle then I dont see the need. If they drag their heels though then it might speed things along.
Ok fair point. Looks like they've said they'll only repair it for him though.
kevster
18-01-09, 08:44 PM
gutted for you!:( i would deffo be demanding my money back!!
p.s did you ever find out what happened to your nova?
never seen anythink of my nova mate
scott.parker
18-01-09, 09:16 PM
Im gob smacked TBH!
First off, i cant belive there was so much wrong with that they never fixed in all the times you took it to them, and im shocked at what has happend to it, they really should give you a full re-fund, and I my self would not stop at any thing else but that.
Sorry to here about it all Kev, i wish you good luck.
Keep us all informed.
Scott
stuartyj21
18-01-09, 10:16 PM
feel sick for you mate, your well with-in your rights to get a full refund and an apologie:thumb:
gutted kev , id be asking for a refund aswell mate , even if they fix the car its goin to have lost loads of value
dj_wudgey
19-01-09, 12:02 PM
no way mate gutted for you!! hope you get your cash back dude!!
I think thats jumping the gun a bit, if they give him his refund without hassle then I dont see the need. If they drag their heels though then it might speed things along.
I disagree. I've not seen the pics (no pb at work) but if the car has been smacked whilst out on a test run, it shows the garage clearly don't care about their customer's property, and if the car needs jigging as some people have commented then they must have been giving it some beans.
L33 LEG
19-01-09, 12:31 PM
not had much luck with cars in 2008 have you :(
fight for it and ul get a full refund. dont except anything else. hopefully with whatever car you buy itl make it worth while!
I wouldnt even bother "threating" legal action, if it were me Id have a legal seagul type guy round that dealership quick time!!
And then I'd fcuking torch the Managers car & some stock :D
kevster
19-01-09, 07:19 PM
arrrrrrrrrrrrrrrrrrr its just phone call after phone call .
So what have they said now kev?
kevster
19-01-09, 07:52 PM
just that all they have to do is get it fixed and back to me ..
i cant beleive it this cant be right .
Did you speak to citizens advice?
It's your car, you have the right to have it inspected by a qualified, and most of all, an independant assessor, before any work is carried out.
kevster
19-01-09, 07:59 PM
It's your car, you have the right to have it inspected by a qualified, and most of all, an independant assessor, before any work is carried out.
were would i find a assessor?? sorry for sounding a bit thick .
were would i find a assessor?? sorry for sounding a bit thick .
Your insurance company? Have you notified them?
kevster
19-01-09, 08:01 PM
citizens advice im going try them sat morning . cant really get out of work were flatout at the mo.
kevster
19-01-09, 08:02 PM
Your insurance company? Have you notified them?
didnt think it would help as it was not me drivein ?
Hmm, i have to admit, i'm not too sure either if you need to contact them or not?
At the end of the day it's legally your car, They can't go ahead and repair it without your say so. How bad is the damage kev? It looks fooked in the photos, especially with all that wheel damage.
kevster
19-01-09, 08:11 PM
i spoke to the service manager on th 14/01/2008 and he said it was 5500 k .
worth of damage .
kevster
19-01-09, 08:12 PM
i would say door, wing, seal, wheel, arm. from what i could see .
Just seen the pics. An "overnight" test run? :wtf:
I would demand to know a contact number for their insurance company, and ring them to ask if their company insurance covers them for such a thing.
My mate had never ending problems with his Renault Clio 172, he brought that from a dealer and to start with they said all they had to do was fix it and give it him back but then he said he was getting the citizens advice involved so they offered him a full refund or for him to have another car.
Just keep playing your face, there in the wrong not you!
I'd be wanting a full refund or a new car! Same if it was a TV or any other goods, I don't see why a car is any differant. Stamp your feet and don't leave the dealership till you get want you want! Warn potential customers away and have the local paper number on your phone just in case ;)
i spoke to the service manager on th 14/01/2008 and he said it was 5500 k .
worth of damage .
They've bent the sub frame then, hence the high cost :tard:
Keep on their case. To be honest if you'd taken advice earlier you would probably have suceeded in rejecting the car and having a refund due to all of the problems you've had mechanically.
Take advice from CAB as the others have said. If necessary see a solicitor, the £50 will be worthwhile in the end. Keep records of all conversations, put everything in writing asap - that you expect a refund (and state the reasons why and the damage making the car effectively worthless). Make sure you deny them the right to repair the car until this matter is resolved.
Good luck!
nathan.
19-01-09, 09:30 PM
Jeez, thats pretty bad.
Theres no way i would accept the car back.
As said already, contact citizens advise ASAP, contact your insurance company (even though you wasn't driving, in theory they're there to help you)
You need to get intouch with these people ASAP though before its too late!
Nath
kevster
19-01-09, 09:34 PM
i will be ringing vauxhall custome survices in the morning and see what they have to say about the mater i think . then i will see what cab say sat morning .
i defo wouldn't accept it back..
will of lost a few ££££ now it's been crashed ect
hybridturbo
19-01-09, 09:44 PM
Shocking news and worrying how many "Accidents" happen to cars when they go to dealers.
Dont even think about taking the keys for that back unless you get a full refund
kevster
19-01-09, 09:48 PM
im going to post a bigger pic for you guys to see how bad it really is.
kevster
19-01-09, 10:13 PM
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/068.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/065.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/071.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/074.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/080.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/079.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/077.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/082.jpg
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/091.jpg
kevster
19-01-09, 10:14 PM
http://i165.photobucket.com/albums/u64/kevster240/vxr%20big%20pics/094.jpg
kevster
19-01-09, 10:16 PM
£5500 damage
kevster
19-01-09, 10:18 PM
think i should get this back on the road
http://i165.photobucket.com/albums/u64/kevster240/14052006045.jpg
http://i165.photobucket.com/albums/u64/kevster240/29052006098.jpg
scott.parker
19-01-09, 10:38 PM
From the bigger pics you just posted up it looks as if the doors gapping, is it? and is that cus the chasiss is bent?? TBH it looks a total write off if so, and there is no way it should be repaired!
DONT take it back, fight them all the way, take time off work mate, dont let this slip...im so shocked at how bad it is!
What's there reason for the damage? how did they say it happend?
Scott
GRUNT 16V
19-01-09, 10:56 PM
give trading standards a ring
hc coupe
20-01-09, 01:55 PM
This isn't the same car as the one that was on the Manor Royal Vauxhall Garage (Just saw it said west Sussex in your name) !! I spent days looking at it if it is while at work !!!
I'm sorry about what happend by the way.
edit: I know its unlikely but I had to ask.
kevster
20-01-09, 08:34 PM
From the bigger pics you just posted up it looks as if the doors gapping, is it? and is that cus the chasiss is bent?? TBH it looks a total write off if so, and there is no way it should be repaired!
DONT take it back, fight them all the way, take time off work mate, dont let this slip...im so shocked at how bad it is!
What's there reason for the damage? how did they say it happend?
Scott
well from what i know it happen on a roundabout , his right away police are involed in it i have drawn up a letter for the md of the garage .
to say i dont want the car back its a sticky one tradein standerds said .
im getting worryed now they will just try and give it back .
scott.parker
20-01-09, 09:07 PM
well from what i know it happen on a roundabout , his right away police are involed in it i have drawn up a letter for the md of the garage .
to say i dont want the car back its a sticky one tradein standerds said .
im getting worryed now they will just try and give it back .
Ahh...That makes more sence, look like it was hit side on by a lorry or a big vhicale, they must be tyre markes all up the side, my sissters bolke had this happen to his 911, lorry didnt see him in the mirro and cut into the roundabout and crushed it into the island.
Scott
kevster
20-01-09, 09:11 PM
well we will have to see what happens now . it was a ford mondy
DW-Nova
20-01-09, 09:56 PM
Feel gutted for you mate ! the last thing you think will happen when leaving your car at a dealership hey ! you said you had had problems with paint runs in the door shut, so have they already repaired this damage ? or was that something else ? personally i'm not bothered about driving a crash damaged car and buy salvage cars myself, however in this case i would demand either a new car or a 100% refund ! it's simply not enough that theyre going to repair it ! best of luck with resolving this issue, go all out on it !!
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