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Thread: Kent14SR

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    Senior User Club Member Novasport's Avatar
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    Question Kent14SR

    Sends damaged goods which were described as excellent condition and undamaged! Will not offer a full refund

    Two of eight deep gouges in the supposedly mint bumper!!!



    These are over 1" long and not caused on delivery(Packaging undamaged)

    Very rude and unhelpfull, claimed I had done it!

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    Took payment from me for carpets (3 parts, front rear and boot) and then refunded claiming he had spilt oil on them, all 3 parts!!?? I dont think so tbh but did refund me.

    Personaly I feel he pulled out on the deal

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    If it ay bost dow fix it! Club Member Nobby's Avatar
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    i sold him some window surrounds and wrapped them not brilliant but fine and he sent me a picture of them in 2 different shapes! considering they were duck taped together as one makes me think different!
    " If you aint breaking you aint racing! "

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    Senior User Club Member Novasport's Avatar
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    Seems he has difficulty with the truth

    Claimed I had opened the package with a screwdriver, as you do!

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    I have paid for a 'complete mint dash' from him, he has said it was posted thursday and will arrive today, it has not, i hope it turns up monday or im not going to be happy either.

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    Senior User Club Member Novasport's Avatar
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    If it does not turn up I have a spare

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    Problems with the truth Richard?

    What you actually requested was me to refund you in full (including delivery) and then pay you to send it back to me. I dont think so, and paypal will not do this either.

    I offered a partial refund as a gesture of goodwill - but you seem intent on keeping the bumper (which was in good condition on dispatch)and getting your money back. The damage was not present to my knowledge when sent and neither is it present in the photos I sent to you and have presented in the paypal dispute. Neither is the bumper unusable as you claim.

    I also offered to pursue it with DHL but you stated it was not damaged in transit.

    I suggest you allow paypal to make their decision


    Novacabrio - you were refunded within 24hrs of paying and 5 mins after the accident so what your problem is I have no idea. Had I sent you damaged stained carpet you would have soon made everybody aware. I offered you the boot panel which was not involved in the spillage but you didnt bother replying.

    Edd - you have a tracking number for the dash, it was posted at the same time with dhl as the bumper so I see no reason for you to jump on the bandwagon. When you paid for the dash I said originally I could not post it till after this weekend but I sent it early for you.

    As for the window surrounds - well enough was said about those on a previous thread.
    Last edited by kent14sr; 24-01-10 at 08:47 AM.

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    I wasn't 'jumping on the band wagon'.

    I got a little concerned after the above feedback was posted that's all.

    Would you not be ?

    There will be no problems from me if the dash turns up and it's in the condition as you said.

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    Quote Originally Posted by Edd
    I wasn't 'jumping on the band wagon'.

    I got a little concerned after the above feedback was posted that's all.

    Would you not be ?

    There will be no problems from me if the dash turns up and it's in the condition as you said.
    Well in all honesty I am pretty annoyed with all this - as I posted the guy a bumper in good condition and offered a partial refund out of goodwill even though the damage was not there when I sent it. The situation boils down to I either refund him everything and he keeps the bumper or I refund him everything and pay to have it returned which is totally unacceptable. Even with these marks the bumper is not unusable as he claimed.

    He says he didnt expect it to be perfect - neither would I its 25 years old. However it was in very good condition when sent

    I am uploading photos of the dash to put your mind at rest
    Last edited by kent14sr; 24-01-10 at 10:18 AM.

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    Banned let_nova's Avatar
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    this has come up a lot recently.

    IF the buyer requests a refund usually he doesnt get refunded for postage and is to pay to send it back.

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